[Resolved]  Volkswagen — the complaint to the volkswagen company from m j dileep kumar, the rc owner of kl-42-l1881 polo gt car

Address: Kollam, Kerala, 683514

Sir,
i had purchased polo gt car from your cheranalloor showroom, cochin, kerala.
On 8th december 2017, i gave this vehicle for 3rd service and i had mentioned them about the unusual sound from the front side of the vehicle. Eventhough the service has done, that sound is still remaining. Therefore, i asked the executive about this, he is saying, for solving this complaint of the vehicle completely, the steering rack should be replaced and it is very expensive one, and i have to pay for it. The remaining kilometres of the vehicle is near 1800 km.
For years, i am using maruthi 800, tata indica, honda mobilio, innova crysta so on. Even though, all the vehicles had run over one lakh kilometres, no major complaints have occurred. I’m so sorry for this complaint of this car world famous car company.
I hope you should take necessary action to solve this issue

Thank you,
Dileep kumar mj