Submit a Complaint
Claimed

VRL Logistics / VRL Group Complaints & Reviews

www.vrllogistics.com
1
Last updated Oct 14, 2024
Complaints 1257
Resolved
252
Unresolved
1005
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to VRL Logistics / VRL Group

Having problems with VRL Logistics / VRL Group?

File a complaint and get it resolved by VRL Logistics / VRL Group customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Other
VRL Logistics / VRL Group

Complaints recently resolved by VRL Logistics / VRL Group customer care

View all complaints

Most useful VRL Logistics / VRL Group reviews

VRL Logistics / VRL Group reviews & complaints page 55

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Ganesh Gatla
from Hyderabad, Telangana
Jun 10, 2018
Report
Copy

bike transport damages

Address: Pune, Maharashtra

Hi
I gave my bike to transport from pune to hyderabad on 13th may. I paid 4140.
I received bike on 21st may with major damages. I made a call to [protected]
And discussed about damages. He told me that he will raise a complaint and will come back to me. And whenever i call him, he is trying to avoid.
I'm attaching transport bill, damage screenshots and damage claim estimates.
Bike was transported through...
+6 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bhavinshah07
from Coimbatore, Tamil Nadu
Jun 7, 2018
Report
Copy

goods still not reached as per the scheduled date

After the confirmation of the schedule date of 7th almost 8 days from the booking for the goods to be reached we had booked with you, but now as per ur office contact person in nellore the goods wil take another 5 days to reach its almost 15 days for the pwrcdl to be reached.. My exhibition starts today and i need the goods by today, i have paid for the exhibition, it wil be a big loss for me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashisg
from Rajkot, Gujarat
Jun 6, 2018
Report
Copy

late in loading

Sir,
Lr no is [protected]
Lr date[protected]
When i did track with the lr number, i got to know it was loaded on 4th of jun after 5 days from the date of lr.
Where as the lr generated on the same day have already delivered.
My complain is why the parcels with this lr left out behind and was not loaded?
As the receiving party is having his season and is in requirement of goods, he will have to suffer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suneel dixit
from Mumbai, Maharashtra
Jun 6, 2018
Report
Copy

bus service late

Address: Uttara Kannada, Karnataka, 581325

Bus no ka25/aa5178 ahmedabad to bangalore was stopped about 1.30hra after mumbai before khapoli ghat informing that there is problem in bus and another bus is coming. But after waiting for 1.30hrs bus was started saying that other bus is getting late.

So don't understand why was stopped without giving proper answer by driver.
If there is problem in bus why it was started then what is the safety. I couldn't understand...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VishwanathCT
from Bengaluru, Karnataka
May 30, 2018
Report
Copy

document with master l r no.12782828 delivered to a person other than the consignee.

Address: 560040

A document with consignment no. Mentioned above was sent by mr s g hiremath from vijayapura on[protected]. The status of the consignment shows that it has been delivered to a person other than me being the consignee. I did not even get a call from the delivery executive at the time of it's delivery. The said document has not been delivered to me till date. Hence, is this complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pavan C Vinaykiya
from Chennai, Tamil Nadu
May 27, 2018
Report
Copy

delivery very slow n rates r getting very compare to other transport

Address: Bellary, Karnataka, 583201

As my parcel r booked from indore on 23/5/18 lr no [protected] still landed in indore itself, as there is a season of business we r getting parcel delivery minimum 10 days, i have already stop parcel booking from mumbai for this issue only. Now i don't have any option form indore mp so booked in vrl logistics, same problem arising again. If i get fast delivery i would book again every parcel from vrl, hope i get ur feedback soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Trishakti Agencies
from Dharwad, Karnataka
May 23, 2018
Report
Copy

delay in supply

Address: Dharwad, Karnataka, 580025

Dear sir,
Pls note the lr no. [protected] dtd. 07.05.2018 booked to tumkur party name-sln fertilizers
The delivery is not yet given to the party saying that the stock is fully not arrived to tumkur from bangalore tpt.
This delay is highly not appreciable.
Pls check into this and revert.
Our address : excel crop care ltd, hubli - 25. Contact. [protected]., sudheendra...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yogesh_bhor
from Pune, Maharashtra
May 13, 2018
Report
Copy

material late delivery regards...

Address: Pune, Maharashtra, 412303

Dear sir,

This is yogesh bhor from indiana group, regarding to material delay. The reference number for my order was [protected]. I was expecting to take delivery of the item on 13/05/2018, but at present i have still not received the goods. As per on line result, it has been reached on dated 12/05/2018, but it has been stucked in pune from last two days because final destination is jejuri. As per jejuri vrl logistic team feedback,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Acselvaraj
from Chennai, Tamil Nadu
May 10, 2018
Report
Copy

very delay

Address: Cuddalore, Tamil Nadu, 607106

Hello sir good afternoon. I sent 2 cartoon box cashews to ahamadhabad. Lr number is [protected]. I booked at panruti 4.5.2018. Even now the goods is at bangalore. I must know the reason why my goods is stayed at bangalore? When it's reached to ahamadhabad?. Please contact me at [protected]. The very first time i got the order. So i sent sample to ahamadhabad. That party made payment already. Now he is afraid of his payment. So what can i do....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangamesh Ishwar
from Bengaluru, Karnataka
May 5, 2018
Report
Copy

I am complaining about rash driving

Address: Bidar, Karnataka, 585327
Website: VRL

Please note that i am traveling to bangalore from basavakalyan. The bus driver is driving bus very rashingly, when i told him to slow down but he is abusing me only. And also misbehaved with me, i was not expected this kind of behavior from the vrl staff. This is first time i have experienced such kind of situation. Pleaseaction on bus driver as soon as possible. Bus no : ka 23 c 8269...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Singapurwala Fatema
from Mumbai, Maharashtra
May 5, 2018
Report
Copy

courier which reached hyderabad on 24th april

Dear sir

We are very upset with the courier service which was done from surat to hyderabd... Vrl surat never mentioned that they wont deliver to home nor they mentioned that they need consignee pink copy...
Mr raju from hyderabad pattargati office charged us rs 560 also to give us the courier...

There so many courier company but none of them harass so much.. Phone of vrl branches are always busy or network...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikas Chalana
from Kathor, Gujarat
May 1, 2018
Report
Copy

not received material till 13 days

Address: Ahmedabad, Gujarat, 382415

Sir party has booked material from south to ahmedabad builty no. [protected]. The material has reached at ahmedabad tpt on 28/04/2018 in morning but i have not received the material yet because from ahmedabad tpt the material has not reached at ahmedabad after till 4days. I have call several times but they says we do as soon as possible because of work load. If i don't deliver the material to party in time they will cancel the order please...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
djinfo
from Ahmedabad, Gujarat
Apr 28, 2018
Report
Copy

lr no 1015354039 dt 25.04.2018

Address: Mumbai City, Maharashtra, 400072

Dear sir,

We have shipped a product from your sakinaka office for 378, new rasta peth, nr quarter colony, pune -411011. But till today the product is not been delivered to the client nor the client is allowed to come and pickup the same from your branch. Today also with several calls from us as well as the clients there is no response from your pune office, they are still searching the parcel and are unable to locate the same.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rohit8055
from Aurangabad, Maharashtra
Apr 26, 2018
Report
Copy

very bad service consignment not move till 4 days

My goods has been booked on 18/04/2018 from raipur.
Till the date i have not received the product as it was on urgent bases the goods.
As per track record the goods was arrived in aurangabad depart on 22/4/2018 which is 3 hours by road from the destination (Jalgaon) but still till 26/04/2018 the goods are in aurangabad.
It was worse experience calling them they all say its in aurangabad but not sending to the destination....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhardwaj.2747
from Delhi, Delhi
Apr 25, 2018
Report
Copy

consignment not delivered

Address: Karnal, Haryana, 132001

Sir, i have deposited my consignment at vrl, karol bagh branch on 20/4/2018, i was assured that i will get my consignment reach to karnal (Haryana) within 4-5 days, when i enquired about my consignment from delhi-bilaspur transhipment about my consignment they have no clue where my consignments are. This is really very unprofessionalism of your staff sir, i have heard of vlr customer satisfaction policies but now i am in no mood to trust...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Agrawalsaloni1
from Silchar, Assam
Apr 22, 2018
Report
Copy

rash driving

Address: Dharwad, Karnataka
Website: Vrl

Iam bijendra agrawal, travelled in your bus on 21st april 2018, bus no."py05 a1600" seat no "u24." i was travelling from mumbai vashi to hubli, at 6.30 am in the morning, the driver gave a sudden break and i fell down, got my back hurt very badly and still the driver did not bother to stop or help out.
The bus had to pick up at 10pm, at "mgm ground old toll naka road, vashi" which came at 12pm and dropped at 12pm in the afternoon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
N VISWANADH Nalla
from Ranibennur, Karnataka
Apr 21, 2018
Report
Copy

improper journey details

Address: Bangalore, Karnataka, 5600037

Today i booked ticket from bangalore to hyderabad. My stop is marathalli at 7pm. After my pickup it should go to tin factory and to the highway to hyderabad, but what happened is it went inside the city and we are roaming in the city with no cause for 2 hours. There is no prior intimation for this long journey inside the city.

Worst travels that have never seen....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pradeepns Shetty
from Mangalore, Karnataka
Apr 17, 2018
Report
Copy

about the worst service of haveri vrl parcel staff

Yesterday i went to parcel 2boxes, bt they were not responding us, even there is a que of many members,, the guy who sat in counter was busy in phone with his personal issues,, he was talking very badly with us, tht i won't book ur parcel like this,,, is this the way u take care o[censored]r customers,???, their response with customers is too worst,, it happened in ur haveri branch,, please kindly do the needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yash dantewadia
from Chennai, Tamil Nadu
Apr 14, 2018
Report
Copy

damaging my material purposely

Address: Bangalore, Karnataka, 560027

I had sent 5 rubber cow mats, each with a thickness of 0.669 inches through vrl from bangalore to anantpur, they told me that there are chances for it to get damaged, and since i've sent this material through other logistics services several times but not experienced such third class service like yours where they have literally cut my each mat into three pieces and they're telling me that it got damaged.
I will highly discourage people...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varun.k sharma840
from Delhi, Delhi
Apr 7, 2018
Report
Copy

no claim for damage parcel no.1011126160 making fool from last 4 months

Address: New Delhi, Delhi, 110078
Website: vrlgroup.in

In October last year we Vishal Brothers Enterprises booked a Parcel from tikri delhi to hosur parcel containing clothes. When it reached at hosur it was fully damaged and wet with harmful smelly chemicals. Our client refused to take the delivery as it will very harmful to wear those clothes. Even hosur branch knows it. When connected VRL Mr. Jitendra from Tikri border told us we will get the claim of parcel he tolf to contact Mr. Manikant...
+5 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

VRL Logistics / VRL Group related businesses

Fevikwik.in / Pidilite Industries
1.1
(58)
Metricstream
1
(6)
PGVCL
1
(226)