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VRL Logistics / VRL Group Complaints & Reviews

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Last updated Oct 14, 2024
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VRL Logistics / VRL Group reviews & complaints page 57

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S
Skyy'z
from Chennai, Tamil Nadu
Dec 4, 2017
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regarding delay in delivery

Address: Kanchipuram, Tamil Nadu

I should have get my parcel from surat to chengalpattu. It's a bad experience we had with vrl that they delayed to deliver the parcel even though it reach the chengalpattu office. And because of the delay i lost my order. Never ever dare to have business with vrl again. Very worst customer service. You should compensate my loss. When you can't deliver on time why should you take orders...
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V
varun.k sharma840
from Delhi, Delhi
Nov 30, 2017
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damaged the parcel with hazardous chemicals and not responding for claim

Address: New Delhi, Delhi, 110078
Website: vrllogistics.com

We booked a parcel from vrl logistics tikri border branch to hosur branch. But when the parcel reached at the destination it was tottaly wet by hazardous smelly chemicals. When we spoke with tikri border branch they said that cleint will get the claim. And its been month we are mailing them for claim. 12 mail we have sent them and not received any response. Such a very poor and worst behaviour. Parcel value is rs.30000/-. Very poor pior and...
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K
kumar Vinayak
from Noida, Uttar Pradesh
Nov 20, 2017
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too much delay in transportation

Address: Dharwad, Karnataka, 580029
Website: www.vrlgroup.in

Sir,

Below is the details off my builty that how much delay they do.
Generally normal transport take delhi to pune (1400km) in 7days.
But this vrl takes 15 to 20 days so please consider my complaint aganist vrl.

Due to this delay my company already in loss, we loose the order so i demand to compensate my loss.

My company details:-
Electrower technologies pvt ltd.
Corporate...
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D
Dev Jindel
from Bengaluru, Karnataka
Nov 19, 2017
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regarding the arrival time of bus at destination

Address: Dharwad, Karnataka, 580032

I have missed my flight so many times due to the wrong information provided by the vrl company. They people just to earn money can sell lie easily it doesn't matter to the company whether the wrong information provided by them affecting to the customers or not. They people know only about making their money. Very sad vrl. Right now i am traveling for bangalore and i have flight at 7am the vrl promised me to arrive at bangalore at 4 am...
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D
Divya Vinay
from Hyderabad, Telangana
Oct 28, 2017
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packers and movers worst service

Address: 500008

[protected] numbered person from vrl logistics - we have booked for packing and moving from hyderabad to bhimavaram 3 days back. We have been following up if he is coming on time. Even today morning he said he is on the way and from afternoon he is not picking up the calls. He is giving his mobile to other person and giving excuses. There is no response and we are frustrated calling him 100 times. Customer service number doesn't work. The...
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R
Roopa Bhaskar
from Panaji, Goa
Oct 15, 2017
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irresponsible bus service

I have borded one o[censored]r buses to reach bangalore from mumbai on 14 evening. Bus vl no. Py/05/9253 was supposed to reach pic up point at 5. Instead reached at 6.15. Agreed it was bcoz of rains n jam. But is it fair to stop the bus for dinner at 12.10am? Tat to in some remote place. Is tis d time to have dinner? Advice me who is supposed to be blamed n who sd suffer.

Just bcoz bus is late.. Tat does mean tat divers can be so...
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B
biradarshivu
from Bengaluru, Karnataka
Oct 14, 2017
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regarding loss caused by your institution and indifferent attitude to redress the consumer loss and grievances.

Address: Gulbarga, Karnataka, 585101
Website: www.vrllogisticsltd.com

Respected sir,
I the undersigned the most respectfully submit fuvelines before your kind honour for needful action, i the proprietor of bee pee creations, kalaburagi (Gulbarga) bearing gstin no. 29crzps4548h1zo. I used to purchase the marriage invitation cards from marvel card gallery, bengalure, and prince card creations, bengaluru since last 6 years. They used to book my consignment through vrl logistics ltd. Bengalure.
The...
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N
Namrata Dash
from Mysore, Karnataka
Oct 9, 2017
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damage done by vrl logistics

Address: Bangalore, Karnataka

Hi all. On 6th vrl people came to my house packed all things from bangalore to hyderabad they need to move my things. They were delayed by 24 hrs in tht they damaged all my furniture. Nd lost fittings also. I strongly recommend pls don't take risk and choose vrl for transportation. They don't deserve to be in the industry as they are totally unprofessional....
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N
Namrata Dash
from Mysore, Karnataka
Oct 8, 2017
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damage and very poor service

Address: Bangalore, Karnataka

The service is really pathetic. Wht they are promising while agreement they are far away in reality while giving the service. They misplaced the screw of my bed. My freeze nd another bed, scooter all are damaged. The person from vrl nt agree to assemble my dinning table nd centre table. While agreement the person sandeep from vrl agreed for everything. He charged 360 rs as document charge which he didn't give in quatation. I doubt and nt...
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S
sandeep kr singh
from Noida, Uttar Pradesh
Oct 2, 2017
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delay in delivery poor service

Address: New Delhi, Delhi
Website: www.vrlgroup.in

LR no [protected] booked dated[protected] from Delhi.. Even after repeated follow by mail n calling customer care, informing them about URGENCY of material. It is still laying at Delhi.

Now the situation worsed, since I am not able to fulfill my commitment people are about to cancel the order.

Who will pay for my loss.

Today when I called on customer care no, the executive instead of apologize...
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I
INDIA TEXTILES
from Coimbatore, Tamil Nadu
Sep 9, 2017
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complaint about improper delivery of material

Address: 607106

Dear Sir / Madam,

I need to make a complaint based on the delivery of the product

I'm Running a Company at Panruti, Tamil Nadu. I ordered some materials from Mumbai. The Supplier Promised that they would send the material through VRL, From Mumbai to Panruti. The VRL officers by Mistake sent the materials to Cuddalore instead of Sending it to Panruti. The Customer service not responding me properly and they are...
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K
Kunj Mehta
from Indore, Madhya Pradesh
Sep 4, 2017
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service by the vrl logistics

Address: Mumbai City, Maharashtra, 400092

Dear sir,
My material got stuck at vrl nagpur due to not submit of form.
When contacted vrl logistics they told to talk and submit at vrl logistics mumbai (Goregaon)
When we contacted them and narrtaed the whole story they told talk to vrl logistics in nagpur.
When contacted in vrl logistics nagpur they told me to contact in vrl goregaon.
No proper reply was given by them. And talk was very rudely (They...
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J
joshi_hiren26
from Ichalkaranji, Maharashtra
Sep 1, 2017
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goods reached damaged and charged more even after full payment

Address: Vadodara, Gujarat, 390002

I have shifted good from pune to vadodara. The person who came for cotation bluffed and give less amount of cotation so that i can give contract. Then after packing charged doubled. Also person came for packing spoke very rudely and loudly in residential area. Absolutely unprofessional. Then took full payment before delivery. My good reached vadodara completely soaking condition. The person came was asking for 2000 rs saying vrl pune person...
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R
ragesh op
from Port Blair, Andaman and Nicobar Islands
Aug 31, 2017
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parcel got in very damage condition

Address: 577101

We ordered ayurveda medicine from arya vaidya sala kottakkal to their authorized dealer shop in chikmagalur karnataka state.
In every month we get the parcel boxes in very damage condition, and many time i complaint the parcel boys about this matter.in this time i get the medicine in very damage condition and 3 boxes of medicine around inr 24000 are fully wet and the bottle details also in very poor condition. How we sale our products...
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K
kartikkshetty
from Bengaluru, Karnataka
Aug 22, 2017
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damage of bike during transportation

Address: 560064

I thought that vrl logistics is one of the reputed and trusted firm in transportation of vehicles but they proved me wrong by damaging my vehicle when it was transported from mangalore to bengaluru.
Both the end grips were missing.
I dont understand how my rear number plate was broken, in fact it was missing and some broken material was hanging through the bolts.
Scratches.
Right hand brake lever was broken and...
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N
navagraha
from Guntakal, Andhra Pradesh
Aug 19, 2017
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address wrong, booking waybill demanding

Address: 515411

Dear sir
We booked goods from ambala cannt to tadipatri. Of andhrapradesh. But your vrl staff booked to anantapur instead of tadipatri. This is second time same mistake has been done. I hope your transport service very excellent and accurate. But your staffs mistake will spoil your company good will. How will we bare extra charges from anantapur to tadipatri. We are not going to pay any extra charges. Another thing is that your staff...
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P
Prakash Choraria
from Hyderabad, Telangana
Aug 17, 2017
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too much freight

Address: 533101

Dear sir this is prakash owner at jk. Electronics rajahmundry. Ap. This is to inform u that the freights o[censored]r transport are very high. Today i was all shocked to hear 12 box from delhi to rajahmundry costing me 10500 rupees. Few days back i received 4 box same size as now that coated me only 1940 rupees. So this is not fair at all. So pls i request u to look in to the matter as early as possible... One more thing i have to say sir ur office...
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S
Satya Baswa
from Tumkur, Karnataka
Aug 15, 2017
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travel boarding and departure time from pune.

This is utmost sad that such a good service throughout other part of karnataka is good but in the same way buses starting from Mumbai doesnt have proper manner drivers and buses are always late atleast by 2 hours. Last day I was travelling from Pune to Bellary and departure time was 10 pm in night. I rushed to stop as I was getting late and was there 15 mins before departure (10pm as mentioned in site). When I went there co-ordinator stayed...
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S
Sami Basha
from Bengaluru, Karnataka
Aug 15, 2017
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consignment -379 volkswagen polo car lift and shift damage

Address: 560035

Although my car accidentally damaged, but there was no dents on body except the lower engine damage. VRL hyderabad branch people miss handled the car whilst lift and shift, they accepted it and they are giving lame exuse that it usually happens that car gets dents while using crane for lift. I have been given to understanding that the lift and shift damage would be there nor about the insurance during lift and shift. I am so unhappy with...
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M
mahadev3065
from Surat, Gujarat
Aug 10, 2017
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wrongly charged demurrage charge

Address: Surat, Gujarat, 395002
Website: VRL LOGISTICS LTD

Mahadev silk mills.L3065, surat textile market,
lr.No.[protected].From mysore to surat,
i have submited the lr from 19.6.2017 to transport but they delay the delivery by telling that the parcel is missing or unabel to find the parcel, today 10.8.2017, i got the delivery of parcel and in that i got 1pcs short, it means the transport or the member handling charge of it remove 1 saree from the parcel and today the transport is...
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