Submit a Complaint
Claimed

VRL Logistics / VRL Group Complaints & Reviews

www.vrllogistics.com
1
Last updated Oct 14, 2024
Complaints 1257
Resolved
252
Unresolved
1005
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to VRL Logistics / VRL Group

Having problems with VRL Logistics / VRL Group?

File a complaint and get it resolved by VRL Logistics / VRL Group customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Other
VRL Logistics / VRL Group

Complaints recently resolved by VRL Logistics / VRL Group customer care

View all complaints

Most useful VRL Logistics / VRL Group reviews

VRL Logistics / VRL Group reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amman Engg
from Chennai, Tamil Nadu
Apr 6, 2018
Report
Copy

material booked by our supplier on 23/03/2018 still pending upto 06/04/2018

Address: Chennai, Tamil Nadu

Our Supplier M/s KND Steel syndicate booked a consignment on 23/03/2018 from Delhi Naraina to reach chennai. We are M/s Amman Engineering Services placed in Chennai. We enquired chennai office, they informed that consignment is still in delhi. They gave customer care no. & we called up that no. They told that consignment is missing. They in turn give another no. in delhi. But no response from VRL Personnel. L.R No: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
seema bhalkikar
from Mudigere, Karnataka
Mar 31, 2018
Report
Copy

shipment from bangalore to bhalki loss of one package

Address: Bangalore, Karnataka, 560102

Shipment from bangalore to bhalki.
Shipment done with bomanhalli vrl logistic office.
Now no response from office about loss of one valued package.
Very irresponsible answers from team when asked about package loss.
Shipment done by
Mrs seema anirudh bhalkikar
Mobile [protected]
Shipment date 21 mar 2018.
Request to help and resolve.
Consignment number 107.
Glass top for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mounika Duvva
from Port Blair, Andaman and Nicobar Islands
Mar 26, 2018
Report
Copy

vrl consignment delivery delay

Address: Visakhapatnam, Andhra Pradesh, 530016

Lrno : [protected]

I've sent out a consignment consisting two bags from manipal to visakhapatnam.
This was on the 12th of march, 2018. I was told that the delivery will happen in the next 4-5 days.

It has been more than two weeks and after continuous phone calls to the local vrl office they say that only one of the bags has reached the local office. From the past two days they say that the bag will be delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vijayakumar51287
from Avinashi, Tamil Nadu
Mar 22, 2018
Report
Copy

delay of material and irregular response

Address: 600054

Our consignment no [protected] is booked on[protected] bhiwandi to chennai we are not received still 22-03-18 your gps tracking has not on this vehicle from bhiwandi to banglore vehicle and it as hold on banglore at 19-03-18 at 9:49 am but it has mowed on 20-03-18 at 2:26 pm it as reached on 10:19pm still now they dent unloaded we went to receive the material at 22-03-18 at 10:00 am to 2:00 pm their is a irregular response form office person...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VINAYKUMAR.V.LAKKUNDI
from Bengaluru, Karnataka
Mar 15, 2018
Report
Copy

courier delivery

Address: 560073

Hello;
My complaint is against courier delivery. While booking the courier your fellows will say the product will be delivered to door step and will be taken extra charges, the issue rises at the time of courier delivery from your delivery persons and getting call that we dont have service to deliver at my address location and saying to come to office to pick the courier.
If you dont have service to deliver at address, why while...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DrArifur Rahman
from Silchar, Assam
Mar 9, 2018
Report
Copy

delivery of wrong packets

Address: Kamrup Metropolitan, Assam, 781038

Dear sir /madam

Our vendor spectrum aqua pvt ltd, new delhi booked to deliver to nr northeast enterprise, guwahati with consignment no [protected].

First of all, the guwahati vrl logistic has misguided us regarding delivery of product and when we approach to collect, the given us some packets which are not the packets sent by our vendor. When we contacted in guwahati, very poor response....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sharath krishna
from Tumkur, Karnataka
Mar 9, 2018
Report
Copy

damaged bike parcel

I parceled my bike from thirthahalli (Shimoga) to bengaluru. When i came to collect my bike, they told to come after an hour. I came after 1 hour bt the same thing happened again... So totally i came 3 times yesterday bt no proper response to a customer.
Today i. E march 9th i collected my bike by the indicator is damaged. I have paid ₹2035 for the parcel, is this the condition of the bike?.. If i ask about the damage, the response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajiv Punjabi
Mar 6, 2018
Report
Copy

consignment no.1627 unprofessional behaviour (no door delivery after commitment)

Address: 560100
Website: VRL Packet and Movers

Dear team,

I trusted on vrl groups (Bangalore) for delivering my bike and mixer at my home location i. E bhusawal maharashtra from bangalore electronic city. As promised by mr. Sandeep sagwan (Bangalore contact person from vrl) i opted for door to door delivery and paid the money according to that on 22nd feb 2018. However the bike is still not delivered and its with bluedart hub at district location (Jalgaon). As per bluedart...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tejas Krishna
from Bengaluru, Karnataka
Mar 2, 2018
Report
Copy

the bus journey on 1/03/2018 from manipal to bangalore

Address: Bangalore, Karnataka, 560079

I had booked a semisleeper ac coach from manipal but later due to delay the bus couldn't make it and i was changed to a non ac sleeper coach. And in the middle of the journey there was a problem with the bus. We were changed to government ksrtc bus and were supposed to pay extra for our travelling. I either need a proper explanation or a refund of the extra expenses....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smruti Jogi
from Mumbai, Maharashtra
Feb 17, 2018
Report
Copy

misinformation

Address: Mumbai City, Maharashtra, 400091

Worst customer service by gokul hotel borivali and misinformation given
Really frustrated for the fact that how people can lie just to get a bus booking!!!
I am a frequent traveler by vrl n prefer the service offered but after this experience i will think otherwise
While booking the agent at gokul hotel promised me that the bus will come to wear that's the reason took a sleeper. Bus starting at 2.30, but to my shock at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
garg inox
from Delhi, Delhi
Feb 14, 2018
Report
Copy

not confirmation about payment status and no any help for material handling

Address: 124507

Dear sir,

We are regular customer from your side but we have observe 2 types of complaint

1. Kirti nagar branch ([protected]) not pick my phone for status payment received or not previous 3 days. Builty no-[protected] all payment deposit from our customer shree rama mills.

2. Secaundrabad branch is not handling material our customer avi steel.

Our customer is irritating for this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
varun DH
from Port Blair, Andaman and Nicobar Islands
Feb 4, 2018
Report
Copy

lost package

Address: Davanagere, Karnataka, 577004

Lr no: [protected], (From:delhi, to:davangere) (Description-pb books) i received call from vrl logistics from davangere that the package has arrived and i can collect it... But i m visiting since two days.. But i'm not able to find my package and the computer handling staff is very arrogant and the staff also very negligent.. No one is helping out... I need that package so bad... It has books that i need for my exam...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harbhajna
from Gurgaon, Haryana
Jan 7, 2018
Sep 2, 2024
This thread was updated on Sep 2, 2024
Resolved
Report
Copy
Resolved

consignment note for rudrapur vrl

Address: Deoria, Uttar Pradesh, 263153

My consignment no.[protected] & [protected] was booked on 2nd jan, 2018 from delhi kashmiri gate to rudrapur vrl and e way bill no. Written on bill. From 4th jan material not loaded for rudrapur from delhi north tpt after 2 days i had call in delhi office they said hard copy of e way bill not attached after 15 min e way bil mail on vrl id which was received by msg on 6th jan they said material dispatch today and same thingh repeated on 7th...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sukhdev cc
from Mysore, Karnataka
Jan 4, 2018
Report
Copy

not delivery on time

Address: Bangalore Urban, Karnataka, 560105

Sir

I am from panchmukhi granite jigani. I book my item from udaipur on[protected] to jigani.
Item lr no is - [protected].
I want material today urgent in jigani.
If you not give delivery today. My customer cancel order of machine and will be loss of 150000/
Please make sure my item delivery today before 5 pm.

Regards
Sukhdev
Panchmukhi granites
Haragadde jiganibr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manishsethi
from Delhi, Delhi
Dec 28, 2017
Report
Copy

damage material supplied

Website: www.vrlgroup.in

Ref. To consignment no. [protected] dt. 4.11.17 (Vrl hubli) no. Of packet booked 2 no. (Total sheet 10 no.in 2 packet x 5 no. Each packet sheet)

& [protected] (Vrl pune) no. Of packet booked total 36 no. Packet (34 packet of 5 no. Each packet sheet) & 1 packet of 4 sheet & 1 packet of 2 sheet)

We have booked our acp sheet material from vrl logistics ltd., tikri border, delhi branch to above mention vrl logistics...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ankit K Gupta
from Pilibhit, Uttar Pradesh
Dec 26, 2017
Jun 22, 2022
This thread was updated on Jun 22, 2022
Report
Copy

damaged goods

Address: Agra, Uttar Pradesh, 0562

Worst service by vrl
Today i got my goods but its damaged 3 case of goods it contains medicine 4 of my cough syrup are missing and staff says it damaged by monkey's instead they store my goods in godown they layed it on truck
No one responsible for this worst service and so negligent they are..
If my problem is not to be shortout then i will never use vrl and told everyone about today who use vrl...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bakul Sanghavi
from Patiala, Punjab
Dec 22, 2017
Report
Copy

stupid driving in bangalore to ahmedabad volvo bus

Address: 380001
Website: [email protected]

Sir, aaj me abhi dt.21-12-18 ko bangalore se ahemdabad ki volvo bus 8867 me betha hu. Abhi me vadodara ke najik se complaint kar raha hu. Aap ki gadi ka driver bilkul kharab driving kar raha hai. Gujarat border se me dekh raha hu ki vo ek bike ki tarah gadi drive kar raha hai. Mumbai aur surat me customers lene ke karan gadi city me li aur late kar diya. Ab full trafic mr zigzag gadi chala rahe hai. Aap ki gadi me camera hai. Dekh lo. Aap...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manovaamos
from Chennai, Tamil Nadu
Dec 6, 2017
Report
Copy

material booked to goa at mapusa location but mistakenly it is booked at margo

Dear Sir, we book one carton box to Goa at Mapusa location but it was mistakenly book at Margoa our Booking No is 23741492 dated 29.11.2017 at moolakadai chennai branch and i got one more information about your loaded vehicle met accident our customer is awaiting the material it is urgent i hope u will solve the problem at the earliest.

Thanks

BM Healthcare
A.Manova
[protected]
Chennai...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rkamblekar
from Vadlapudi, Andhra Pradesh
Dec 5, 2017
Report
Copy

product delivered to another person.

Address: Raichur, Karnataka, 584101

The bluepay max pvt. Has send product to raichur and track no.24703565.
Product delivered to unknown person ([protected]) by the raichur courier on 16.9.17.
Many times approched to vrl counter they are saying we will check it. Till today they have not clearing.
Plz koli in to matter ae earliest.
Thank you.
Gonappa.
H. O.1-11-66/1, basava nilaya, kakateeya colony, dady colony road, raichur-584101.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asim7Aisha
from Delhi, Delhi
Dec 4, 2017
Report
Copy

lost of 3 bags

Address: 110053

I dispatch goods which is in 3bag on vrl logistic ltd.
(Branch - babarpur, delhi) on 25th oct, 2017.
Its been approx 45days the good were not received by party in karim nagar
(Telangana).
Very poor service.
They are only making fool of people
I have complaint on custmer care but no response is get from there side they only say we are looking for it.
I cant able to give the goods on time...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

VRL Logistics / VRL Group related businesses

Fevikwik.in / Pidilite Industries
1.1
(58)
Metricstream
1
(6)
PGVCL
1
(226)