VRL Logistics / VRL Group Complaints & Reviews

I have booked ticket on 7th apr 2015 from bangalore to manvi through vrl non ac sleeper which leaves @ 9.20pm from anand rao circle and 8pm from madiwala, the bus left without intimation as i faced lot of issues due to bus missed and addtional pay extra for me.
When we trust vrl so much if they leave the bus without passenger what we have to do.
Bus person had called after he went to peenya how can he expect me to climb bus...

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Address: Indore, Madhya Pradesh, 452020

VRL is one of the worst services we have experienced so far in logistics.
Assured of delivery from Indore to Guwahati by Air within 2-3 days on the urgent basis.
Today its already more than 6 days and the parcel is not delivered yet.
Besides on tracking online we are getting the status of Vehicle no, even when we have booked it by air and were charged for AIR only.

We are unable to track, none of your customer...

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Address: Chennai, Tamil Nadu, chennai-56

With reference to LR 590 we have shifted our domestic goods through VRL on 22/11/2015 from Hyderabad to Trivandrum . We were suppossed to recive the goods on 26th Nov 2015, but we received the goods on 1/12/2015 after several followups . While unloading we could see that many items were missing and damaged . Few items they send back after many followups . Since the goods were insured with VRL, we asked reimbursement of damaged and missing...

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Address: Kolkata, West Bengal, 415106

Dear sir / Madam,
i had purchased 4 machines from kolkata and transported them at Maharashtra. at the time of Loading the Contact person of VRL has inspect the machinery and told me the charges is 8 Rs/Kg, and the weight of machinery is 1170 KGS, but due to more volume of machinery they told me that they will charge for 2000 KGS, So i agreed for the same. and dispatch the machines, but when the machinery received at Maharashtra at...

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Address: Bangalore, Karnataka

Dear Sir,

We are not happy with the VRL service and communication.

We have received only one parcel out of 2nos.

As per Mangalore HO, we need to contact them after 2 days to get the status .This is very bad as we need the parcel very urgently.

C. No : [protected] .

Kindly look into the issue ASAP and update US. Awaiting for yr reply.

Regards, br...

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Address: Bidar, Karnataka, 585403

Traveling from bida r to Bangalore bus started 5.30 p.m and reaching next day 11 a.m. 18 hrs..unbelievable speed. So much ppl have to go office so what they have to do, u just think.you don't have better time mAnagement. This not first time so many times I have faced....

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Address: Mysore, Karnataka, 571311

Website: www.vrlgroup.in/vrl_largest_logistics_transportation_solutions_in_india.aspx

Dear Sir,

we are sent a courier through VRL Courier from Mysore on 15th Feb, till now they are not received at Bangalore what is the problem i dont know. call center number trying from yesterday they are not helping us.
pls help us.

regards
Paramesha N...

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Dear
sir we are send material at 21/04/2015 docket no [protected] party said we are not recived os please send received copy by mail our mail adderss [protected]@mail..com os please send by mail

Regards

manjunath k
davanagere

[protected]...

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Address: 587301

Hi, I'm regularly purchasing the Amway health products and shipping to JAMKANDI as my father stays, VRL staff always says we won't deliver the delivary at door step... My father has a health issue and due to old age he can't travel, could you please provide a good service or you can reject the Amway couriers it self when you can't deliver. Regards, Asif [protected]...

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Address: New Delhi, Delhi, 110060

Website: VRL Logistics Ltd

Hi sir I S.Rohit, went to the VRL service which is at 794, Desh Bandhu gupta road, karol bagh, New Delhi is very unsatisfactory service. Firstly when we called them they don't bother to answers any calls after 5 pm I rang them more than 6 times and I went there to the address to transport parcel to vizag there the member response was very rude, . My parcel was in a Carton box which is fully packed and secure but the VRL person demaded...

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Address: Bhagalpur, Bihar

This is shiv Shakti Vastralaya, from bhagalpu. Aapke employee Mr. Sinha jee ne mere sath battamiji ki, kafi galat language use Kia unhone. Wo aksar aisa hi karte hai. Aapke bhagalpur branch se delivery lene me bhut dikkat hoti hai. Aap kripa karke sinha jee wale problem ko thik kijiye, hamari koi izzat ni hai kya...?...

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Address: Bellary, Karnataka, 583101

Website: Vrl logistics

I'm regularly opting service from vrl and it's freight is very high I spoke to many people in office but there is no use we have small business I can't offord so huge freight.. Today I received the parcel whose weight is nearly 15 kg and they inserted the freight 379 + 30 = 409.. Pls help...

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Address: Bangalore, Karnataka, 560084

Website: www.consumercomplaints.in/new_complaint

Hello, Please be informed that I the below mentioned have sent Courier(No. 70951273} on 25th nov 15 afternoon from kullappa circle, kammanahalli, banglore to bijapur and the parcle is still not delivered.please revert back to the below email /mobile ASAP with status details to lavinia.[protected]@gmail.com/[protected] from, lavinia, #262, 1st cross, 5th main, rayappa rd, kammanahalli, banglore-84 To, Hilda kabadgi, c/o Bankapur,...

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Address: Chennai, Tamil Nadu, 600037

Dear Sir, This is Manikandan.my travel id was 5637020.and my seat no was U12.actually we booked sleeper class ticket from bangalore to mumbai on 7-10-15.but your service person told that sleeper bus was cancelled and replaced by semisleeper and he told that refund will be provided.but we not yet received.we tried to call him.but he is not responding properly.please take a necessary action and refund our amount as soon as possible. Thanking...

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Address: Indore, Madhya Pradesh

Dear sir, our consignment no. LR NO.[protected]. Booked from Gwalior to Bangalore, Jigani. Booking date :[protected]. after that loaded from Indore TPT on[protected] .vehicle no. KA25/B8327 . after that we cant foind the data. still we are not received the material....

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Address: Bangalore, Karnataka

Every weekend I travel from Bangalore to Hyderabad and back and most of the times I take VRL travels bus. The same way I was to travel by VRL travels from Bangalore to Hyderabad on 10th July, 2015. My Tr No. 4996784. The boarding point at the time of booking was Indiranagar and the bus was supposed to reach at 9.30 pm. At 9.12 pm I called up the contact number given in the text message that I have received to check the exact address of the...

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Address: Theni, Tamil Nadu

we booked 6 carton boxes at THENI branch on[protected] LR.NO.[protected] TO ULLASHNAGAR MUMBAI. instead of sending to ullasnagar from mumbai tpt they mistakenly sent to mumbai DO. after our demand they again forwarded to ullashnagar.
now the demand 1, 400/- RS. as penality for this mistake. we already paid all the chrges at booking point. pls. take needed steps to get the materials delivered....

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Address: Bangalore, Karnataka

Dear sir/madam

We have send the goods from bangalore to shimoga on 1/07/2015, it has been reached customer on 07/07/2015. Door delivery.
B.No.[protected] dt30.06.15 for 2box booked in vrl lr no.[protected] booking date 01.07.15

All the booking send from bangalore within karnataka taking 2 to 3days for delivery please check the issue

With kind regards

Vinod n
Endurance...

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Address: Chennai, Tamil Nadu

Dear Sir, With the Good note I am writing this. I had been taking the delivery at our Chennai Vanagaram Office Every time they make me to wait for more than 45 - 1 hr. The Delivery person treat us as coli and his responses are very harsh. Last time It has taken mare than 2hrs and the delivery person made to run here and there for more than 2 hrs and asked me to search the item and take it if you find it is the answer given by him. I...

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We are a Export oriented Capacitor Manufacturing company in Hoskote industrial Area, Our supplier has dispatched 400 kgs of ( 16 drums of 25 kgs) vide LR No.[protected] dt.22.06.2015 from Ambernath.We verified on VRL Net tracking, & these goods have arrived on 26.06.2015 @ 11 AM.On 27.06.2015, since morning we are calling VRL hoskote branch staff for this materials, he made us to call 4-5 times through out & said material will reach on 29.06.2015.He...

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VRL Logistics / VRL Group Complaints & Reviews

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Complaints recently resolved by VRL Logistics / VRL Group customer care

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Refund of amount for non travelling bus

Delivery issues

Packers and movers

Transportation of goods

Parcel : bangalore to mangalore

Too much delay. Driving too much slow

VRL Courier service

Confirmation of delivery

Courier is not delivering at doorstep

Unsatisfactory service (Lrno : 1001762319)

Employees misbehaving

Freight related

Courier not delivered No. 70951273

Service complaint

Cant able to track consignment

VRL travel boarding point not mentioned when I booked the ticket

Demanding penality for their mistake

Delay in delivery from bangalore to shimoga

Taking more time to deliver and Not Happy with the Support of Delivery

non co-operative & irresponsible staff @ Hoskote Branch

VRL Logistics / VRL Group Complaints & Reviews

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Complaints recently resolved by VRL Logistics / VRL Group customer care

Most useful VRL Logistics / VRL Group reviews

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