Claimed

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

1
Updated: Nov 19, 2025
Complaints 1384
Resolved
239
Unresolved
1145
Contacts

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

Having problems with West Bengal State Electricity Distribution Company [WBSEDCL]?

File a complaint and get it resolved by West Bengal State Electricity Distribution Company [WBSEDCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
KOUSIK CHATTARAJ
from Shillong, Meghalaya
Jun 18, 2015
Report
Copy

Address: Kolkata, West Bengal

The meter against Consumer ID:[protected], according to your bill delivery man, is defective but a quarterly bill amount of Rs11143 has been sent to my registered Mobile No. As my maternal brother met with a severe head injury and breathed his last on the operation table, I was mostly away from house and for more than two months my house was under lock & key. So please send me a provisional bill for payment till this faulty meter is replaced. I submitted an application today at Rahara Electric Supply Office but I have been asked to pay the bill first then to complain. Such excess and absurd bill has not been consumped through out the history of my connection What shall I have to do now?
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Haydar Ali
    Jun 17, 2015
    Report
    Copy

    I am to bring to you kind notice the fact that the transformer under reference has stopped recording science wednessday 12.06.15 last. It needs immediate replacement. So that good supply. An immediate action is solicited. Thanking you Address. Balipukur. P.O.Sudarsonnagar p.s.Banshihari. Dist.Dakshin Dinajpur. Under. Sub Station Buniadpur Buniadpur.Dakshin Dinajpur Yours faithfully HAYDAR ALI Consumer no.[protected] Dt.17.06.15
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      Indrajit Sanyal
      from Raghunathpur, West Bengal
      Jun 16, 2015
      Report
      Copy

      My id is[protected] sutapa sanyal.I am a domestic user. My email id is [protected]@gmail.com.We are facing a lot of problem due to low voltage.Low voltage has been a mater of inconvinience since last year 2013.No step has been taken to solve this particular issue.In this extreme heat there is low voltage all day long it is really pathetic.I hope there will be some action taken regarding this.The voltage fluctuation (usually between 70-80)is also causing damage to electrical appliences.It is desired that immideiate action is taken to solve this issue...
      Jun 16, 2015
      Updated by Indrajit Sanyal
      please slove my prob ASAP
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        saugata kr metya
        Jun 15, 2015
        Report
        Copy

        Sir I live in vill.Madhyahingli(pin-721628).From yesterday for electrical wire cut, supply in one phase, having a lot of consumer, is not available.Locally complain can not be given as their phone is out of order.Complain given to Medinipur section but still no remidy is taken.In this hot summer we are just frying.please take some immediate measure.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          PROSAD
          from Chittaranjan, West Bengal
          Jun 14, 2015
          Report
          Copy

          Address: Hooghly, West Bengal

          Sir .my consumerid is[protected] .i payment my amount is online through allhabad bank net banking .my transaction REF no[protected] for RS 541.56 ON 09/06/2015.Plese give me my succesfully payment received in my email id ( prosad.[protected]@gmail.com ) ph [protected]
          Sir .my consumer id[protected].i payment my account in online through SBI NET BANKING .my transaction REFno -DSBI[protected] /[protected] for RS 507/- ON 13/06/2015 .Plese give me my succesfully payment received in my email id ( prosad.[protected]@gmail.com ) ph [protected]
          Sir .my consumerid is[protected] .i payment my amount is online through sbi net banking .my transaction REF no DSB[protected]GOA for RS 736/- ON 15/06/2015.Plese give me my succesfully payment received in my email id ( prosad.[protected]@gmail.com ) ph [protected]...

          OTP Problem

          dear sir i can not get otp during registration in wbsedcl
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            chandan ghosal
            from Kolkata, West Bengal
            Jun 12, 2015
            Report
            Copy

            I have received your quarterly electricity bill for the period(March-May 2015)amounting Rs-12588/- for my domestic consumption.It is very much absurd to me.I do not use any AC, Microwave woven or any other high wattage utensils only fan light TV set and only 165 lit. refrigerator.How can the bill amount jumps from its normal limit ?We, the general consumer are suffering and paying your unjustified unethical heavy bill every month.I am protesting against this inhuman system. You should en quire the matter and advice me what to do by me. please take necessary action.Earlier i had informed for this faulty meter to your meter reader several times but they don't bother. Thanking You M.P.Dutta
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gyanark Jana
              from Bengaluru, Karnataka
              Jun 12, 2015
              Report
              Copy

              Address: Howrah, West Bengal

              We are facing great issues regarding power off and low voltages since few weeks in our area. My residential address is Bagnan N.D.Block, Bagnan, Howrah, Pin-711303. These problems getting increased day by day. Please do the needful as soon as possible.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SURAJIT.DUTTA58
                from Darjiling, West Bengal
                Jun 12, 2015
                Report
                Copy

                Address: Darjeeling, West Bengal

                Sir, my consumer id is[protected] ON 08.06.2015i payment my amount in online through union bank netbanking, for Rs. 3340.56 vide tran reference no. ePAY/To:BILLDESK PAYMENT/35784725 Please give me my successfully payment received in my email id (surajit.[protected]@gmail.com) and my mobile no. [protected] as early possible
                I paid Electricity Rs. 3340.56 against WBSEDCL Customer ID :[protected]In the Name of TAPAN CH.DUTTA, H/NO.56, W/NO10) through http://www.wbsedcl.in on 08.06.2015 by union bank of india . and union bank confirmed me that the payment was successful and the amount Rs. 3340.56 in debited my account Bank A/c. No. [protected]. After waiting 3 days /www.wbsedcl.in but no Receipt & no updation found. Help me regarding this problem. Please help me and forward this complain to WBSEDCL Official.
                Please payment receipt copy in my email id surajit.[protected]@gmail.com and mobile no. [protected] as early as possible.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  amrita telecom
                  from Delhi, Delhi
                  Jun 11, 2015
                  Report
                  Copy

                  Sir, my consumer id is[protected], i payment my amount in online through SBI NETBANKING, my transaction Ref no-IG0ADTXEZ9 for Rs. 639.56 on 09/06/2015 . Please give me my successfully payment received in my email id [[protected]@yahoo.in]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mohan Banerjee
                    from Egra, West Bengal
                    Jun 10, 2015
                    Report
                    Copy

                    Address: Purulia, West Bengal

                    since 09/06/2015 my residential building at 614, K.N.C Lane, Munsifdanga, P.O+Dist. Purulia W.B 723101 bearing customer ID NO.[protected] is without electricity. the supplier M/S WBSEDCL local call center is not paying any attention to make normal my service connection which may have been disconnected from nearest pole(within 10'). No fan/no light/no pump to lift water from last 54 hrs.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      raju mondal
                      from Medinipur, West Bengal
                      Jun 8, 2015
                      Report
                      Copy

                      Sir I am Anowar Mondal & also my Consumer No[protected].On 06.06.2015 I payment my electric bill R.s-2214.56 in my SBI internet banking but do not give me my bill payment recived copy.Sir I request you please send my bill recived copy in my mail. [protected]@rediffmail.com Regards Anowar Mondal
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bibek tarafder
                        from Ghatal, West Bengal
                        Jun 7, 2015
                        Report
                        Copy

                        Address: Jalpaiguri, West Bengal

                        My self Bibek Tarafder, lived in sadar block Jalpaiguri. Now a days we are observing the poor service of WBSEDCL. Though we are paying a huge amount of bill but we are not getting proper service. Every day we are suffering by the frequent power cuts. There is no enough workers. The workers are confessing that they have no enough tools to repair the line. We could not call the call centre as their phones are always busy as they are more interested to talk with their family than the customers. Being compelled I am here to write the complaint. I think WBSEDCL is a department which has died.
                        Helpful
                        5 other people found this review helpful
                        5 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          parthadas
                          from Mumbai, Maharashtra
                          Jun 5, 2015
                          Report
                          Copy

                          Address: Murshidabad, West Bengal

                          No electric connection in our home from 04.06.2015 to present, where there are connections in all other homes in our area. We complained in our Zonal electricity office, in Chuapur, Berhampore, Murshidabad so-many times by both telephone & Physically going to the office. But we got no response from them still now. we request for justice. Consumer id[protected] Complain no[protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Anindita Singh
                            Jun 1, 2015
                            Report
                            Copy

                            Sir I am Anindita Singh from mirual, uttar dinajpur..I m a student and facing daily power cuts don't know the reason...when I call electricity department they don't answer my call I m now frustrated with the power cuts and the electricity officers...sir I just want to say if you have the power to solve any problems please don't misuse the power...we are really facing many problems for power cuts
                            I am Dr Saikat Mandal from SchoolDanga, Bankura-722101...for the last 2-3 months power cut has been a regular problem in this area. Sometimes it lasts for more than 4 to 6hours without any gross reason.area other than SchoolDanga is not facing this kind of problem.
                            Please look into this matter and try to solve the issue.
                            Thanks!
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mitratanumay
                              from Kolkata, West Bengal
                              May 25, 2015
                              Report
                              Copy

                              Address: Bardhaman, West Bengal

                              My self Tanumay Mitra, Lived in Proper Burdwan Town, 25th May 2015 from evening time electricity power has been cut only in my home, but besides all my neighbour hose they have power. After that I lodge a complaint in Toll- Free number [protected], they lodge my complaint (complaint number is[protected] and they said they forward my request to supply office, and from my side any thing for further query they suggest to call supply office number which is shown in electricity bill on the top side[protected]. But the phone was rang every time I caledl, but no one pick-up the phone. In my home one of serious patient who required nebulizer every moment and a baby. So you understand the situation. Please help us. My home Electricity Code No. is[protected].
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hunk Bob
                                from Kolkata, West Bengal
                                May 25, 2015
                                Report
                                Copy

                                Address: Dakshin Dinajpur, West Bengal

                                SIR, BALURGHAT BORO RAGHUNATHPUR AREA MBB BRICKS VATA THIK PECHO DIKE SUJON GOSAMI PUKURER UPR BALURGHAT - HILI 3300 FEDER TI GOTO 1 BOCHOR DHORE MOST DANGEROUS OBOSTHAY JHULE PORE ROYECHE, JAR MODHE LINE O ACHE, JA JEKONO SOMOY BIPOD HOTE PARE, AMRA BARBAR SUPPLY OFFICE TECHNICAL ENGINEER SAHEB KE EBISOYE JANIYECHI, KINTU KONO KAJ AJ PORJONTO HOY NI, LINE TI PORE GELE PUKURER OPRE THAKA POLTIR JONNO TOTAL MACH MRE JETE PARE, EBON HILI LINE TOTAL DAMAGE HOYE JABE, KINDLY TAKE A NESSARY ACTION AS SOON AS, THANKING YOU- AJITESH BONDOPADHYAY
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  SONIA BISWAS
                                  from Mumbai, Maharashtra
                                  May 25, 2015
                                  Report
                                  Copy

                                  Address: North 24 Parganas, West Bengal

                                  In the Year of 2013, we are given a application to Sodepur, power supply regarding this voltage fluctuation due to single phase line in our area. After one and half year, new manager told us to, they have to set up a new pole instead of a wooden pole. Now they already set up a new pole min 20 days before, but still they are not started their work of three phase line . All work order ready, pole ready but sir due to some suspicious reason the contractor not working, please look after the matter because in our area there are so many old retire people and some new born baby. In this circumstance they and we are facing too much trouble in summer. One old people already hospitalized due to hot weather. Please look after this and sir start that work order as early as possible.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Miraj Mustafa
                                    from Mumbai, Maharashtra
                                    May 25, 2015
                                    Report
                                    Copy

                                    I Golam Mustafa.My consumer id:[protected].My address vill-Kashimnager, p.o.-Natunpara Raipur, p.s.-Hariharpara, Dist-Murshidabad, pin-742165.Our village 1 year from the Low Voltage.We all have a few times Baharan Electri Office to Complain.It was not any work.Voltage does not have any time day and night.Everybody has the right to Boycott the Bill so village.You have to have a prescribed.Otherwise, they will tie itself to the staff.Thanks.
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      bhaskar2604
                                      May 22, 2015
                                      Report
                                      Copy

                                      Address: Kolkata, West Bengal

                                      Dear Sir, I stay in Narayantola(W), Baguiati, Kolkata 700059 since 4 years. We are facing a very serious problem regarding Low voltage and Power cuts everyday at night. Every night at near about 11-12 pm one of the phases face this issue. This week this type of issue occured 4 times and everyday I raise a complaint regarding this. What I feel that there may be houses in the locality who do not have legal permission for AC nor have the required load in the sub station as a result of which at night when everyone switches on their AC either low voltage happens or power cuts. Kindly look into the issue at the earliest
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        SATYAJIT BHATTACHARJEE
                                        May 20, 2015
                                        Report
                                        Copy

                                        Dear sir/Madam With deep regret which has been manifested out of the state of victimisation as a constant sufferer for low voltage since last 9 years, I am conveying this concern to you for the urgent redressal of the issue. It has been more than 9 years that me and my family are residing at LAXMI VILLAH, LAKURDI BATTALA, AAM BAGAN, R B CHATTERJEE BYLANE, PO-LAKURDI, CITY-BURDWAN, PIN-713102. We are the witness of this pathetic state since last 9 years that the people of this are have been constantly suffering from LOW VOLTAGE. Every day mostly in the summers the input goes down below 150 volt, as a matter of which we cant use the electrical equipment for the domestic usage as per our requirement. Even the normal lights are needed to provide the support of stabiliser to lit. Some times we feel that we are still in pre independent era when possessing electricity was a luxury. Its our earnest request to look into the matter with utter concerned approach for the benefit of the people of this area Regards Satyajit Bhattacharjee [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit