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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Sep 20, 2024
Complaints 1380
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239
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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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48
WBSEDCL \"installation number/type\" for online payment account
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Wrong bill or fine is asked now after disconnection in 2009
2 bills paid through qr of phonepe but bill still showing unpaid
Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 59

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P
panka82
from Mumbai, Maharashtra
Feb 2, 2015
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Incorrect & In Advance Bill CONSUMSER ID ---101223447

Address: Kolkata, West Bengal

Dear Sir I am quite shocked to receive the electricity bill against electricity consumption for the months OF OCT 2014 & Also checked online it is Showing at your website in ADVANCE for coming 3 Month up to FEB 2015 . My Electricity Bill up to September 2014 already paid (Transaction ID: CTX[protected] It is just not possible for me to have used so much of electricity in the last one months more so because I was...
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Sekhar Kar
from Mumbai, Maharashtra
Feb 2, 2015
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name change and service line change

Address: Kolkata, West Bengal

Consumer No.[protected]. I would like to change the place of meter and service line for cracked wall. Barasat CC2 sayes it's cost Rs. 1000/-, is it true? I submited the effidevid & death certificate copy of my father Let. Sunil Kar when I applied for my personal connection consumer ID :[protected]. But still the bill came in name of Sunil Kar (Consumer No.[protected]. How can I solve this problem online as I applied online for my connection?...
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mdsabir
from Mumbai, Maharashtra
Feb 1, 2015
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WBSEDCL for bill pay

Address: Kolkata, West Bengal

My counsumar id[protected].28/01/2015 this date i paied my electric bill by e-payment .But my bill still show this wbsedcl website.My bill details is transaction id-ctx[protected].Date 28.01.2015 19:43:37 payment gateway icici(Card).Billing office jeerat customer care center.Bp no-[protected].Consumar id[protected] name-utpal dutta.Invoice id[protected] bill paid for--jan2015-mar2015.Payment mode--e-payment.Transaction amount--245.Please...
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toton123
from Kolkata, West Bengal
Jan 31, 2015
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Receipt not generated despite bill payment

I paid the bill through Internet banking (UCO bank Transaction No.IBP BILLDESK[protected] on[protected]Bill amount - Rs.841/-). Bank debited Rs.845.49 against the said bill amount(Payment confirmation No.3490808) but no receipt from WBSEDCL portal has been generated till date. Even today when I open the WBSEDCL portal, due bill till displayed in the screen. The consumer ID is[protected], Consumer Name: BHUDEB CHANDRA MAHATA Kindly...
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panka82
from Mumbai, Maharashtra
Jan 23, 2015
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Incorrect & In Advance Bill CONSUMSER ID ---101223447

Address: Kolkata, West Bengal

Dear Sir I am quite shocked to receive the electricity bill against electricity consumption for the last 3 months (sept to Oct 2014 )at my residence. My Electricity Bill upto September 2014 already paid (Transaction ID: CTX[protected]details are attached with this mail It is just not possible for me to have used so much of electricity in the last one months more so because I was out of station with my family for twenty...
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bkr_kr
from Jamshedpur, Jharkhand
Jan 18, 2015
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shifting of over head line from my vastu plot

Address: Bardhaman, West Bengal

I have purchased a vastu plot in subhas nagar, memari [ back side of memari college], burdwan, In nov' 2014 over head line was erected over my plot to supply electricity to Mr. ramkamal sahu and Mr. somnath ghosh just after 2-3 plots of my plot.so my plot became invalid for any construction. I complained in writing to memari divisional office on 12.11.2014 but still now no action has been taken even after repeatating reminder. so please...
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abdul58
from Kolkata, West Bengal
Jan 17, 2015
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For e payment

Dear sir, my consumer id:[protected], i electrict bill paied date: 14.01.2015. But my bill presently shows this wbsedcl website. Please chake this...
My bill details is -
Transaction id: bsbi[protected]
Date: 14.01.2015 10:24:47
Payment gateway: billdesk
Billing office: fulbari customer care center
Bp. No: [protected]
Consumer id:[protected]
Name: md. Alauddin sk
Invoice number:...
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abdul58
from Kolkata, West Bengal
Jan 14, 2015
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for bill pay

My consumer id is[protected].09/01/2015 this date I paied my electric pill by e-payment. But my bill still show this WBSEDCL website. My bill details is- Transaction ID: BSBI[protected] Date: 09.01.2015 11:25:46 Payment Gateway: BILLDESK Billing Office: FULBARI CUSTOMER CARE CENTER BP. No: [protected] Consumer Id:[protected] Name: MD.HABILUDDIN Invoice Number:[protected] Bill Paid For: JAN2015-MAR2015 Payment Mode : E-Payment Received:...
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sumedhchakravorty
from Siliguri, West Bengal
Jan 13, 2015
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voltage fluctuations for more than 10 days in bansdroni area.

Address: Kolkata, West Bengal

Sir, we are facing frequent voltage fluctuations in our area (Bansdroni, ward number: 113) for the past 10-15 days. Few other flats and house supplies are also showing the same, so it must be some problem at wbsedcl side. As a result of these fluctuations, electrical devices are not working properly and some of them got damaged. Waiting for an immediate action from wbsedcl....
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cat143
from Kolkata, West Bengal
Jan 13, 2015
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Want to change my CCC

I Shyamal Aich applied for a new connection on 24th Dec'2014 which reference id is[protected], its payment was made by Internet banking transaction id issBSBI[protected].it was processed under Burdwan CCC which is wrongly entered by me, actually it will be under Katwa CCC, , please take necessery step about this and tell me how can i resolve this prob lem as soon as possible..my Contact no is:[protected], , And mail id is:[protected]@gmail.com...
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Prabir Dasgupta
from Kolkata, West Bengal
Dec 28, 2014
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Wrongful return of cheque causing immense harassment to myself PRABIR DASGUPTA ID No. 115033365

Address: Kolkata, West Bengal

The Superintendant 28/12/2014 Garia Customer Care Centre West Bengal State Electricity Distribution Centre Limited Hindustan More Garia Main Road Kolkata: 700084 Dear Sir, Re ;- Wrongful return of cheque causing immense harassment to myself, PRABIR DASGUPTA ID No. [protected] South Kumrakhali, P.O. Narendrapur, 24 Parganas (South). With reference to the above I like to mention that I have deposited my cheque No. 277450 Dt....
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SARAKJIT DAS
from Brahmapur, Odisha
Dec 18, 2014
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Online payment due

Address: Purba Medinipur, West Bengal

I paid the bill through Debit card on 17.12.2014 (Bill amount - Rs. 2295.00) [Transaction ID: CTX[protected] ]. Bank debited the said amount but receipt from WBSEDCL portal ''Your payment has been successfully processed.". But when I open the WBSEDCL portal, due bill till displayed in the screen. WBSEDCL mail given below Transaction ID: CTX[protected] Date: 17.12.2014 11:07:14 Payment Gateway: ICICI (Card) Billing Off:...
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abhijit0201
from Ranaghat, West Bengal
Dec 17, 2014
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Illegal Connection over our land

Address: Nadia, West Bengal

I, Kanan Munsi, beg to state that Smt. Namita Roy, residing at W/o. Late Hiranmoy Roy, Mahaprabhu Para, Ward No. 16, 2nd Lane, P.O.- Ranaghat, Dist. - Nadia, Phone No. - [protected], has applied for domestic connection. It is noted that she has no proper road for getting domestic connection. Connection is possible only over our Paternal Property. WBSEDCL Officials should know that any domestic connection is given to a consumer after the verification...
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abhijit0201
from Ranaghat, West Bengal
Dec 17, 2014
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No Construction Power and Permanent Connection on flat purpose

Address: North 24 Parganas, West Bengal

I, Abhijit Debnath, Developer of Manindra Apartment, 20, Deshbandhu Road, New Barackpur, Ward no. -11, Kolkata - 700131, Phone No. - [protected], have applied for Construction power on 25.04.2014 (Application No. [protected]) and permanent connection on 25.04.2014 (Application No. [protected]) under New Barrackpore Customer Care Centre for our constructed flat. But still now we have not got any construction power. It is ridiculous. Our construction...
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Tapan Malo
from Kolkata, West Bengal
Dec 12, 2014
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Amount debited from my bank account but bill still shows WBSEDCL website unpaid.

Address: Kolkata, West Bengal

My consumer ID is[protected]. On 10.12.2014 I paid my electric bill by e-payment an amount of Rs.2208/- (Rupees Two Thousand Two Hundred Eight) only yet my bill shows this WBSEDCL website unpaid. ( It shows no online payment history available). I got an email and also a mobile massage from WBSEDCL Admin Portal in which it shows that the payment successful. Online Bill Payment Details are as follows:- Transaction ID: BSBI[protected]. Transaction...
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PradipDas123456
from Kolkata, West Bengal
Dec 10, 2014
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Delay in Providing New Electricity Connection

Address: Kolkata, West Bengal

Respectfully stating that myself, Pradip Das, Resident of Bankra, Saratpoly P.O.-Bankra, Dist-Howrah - 711403, applied for a new connectionApplication No-[protected], Consumer Id[protected]. on dated 10/11/2014 and the necessary deposits of Rs. 5755.00 also done by E -Payment mode.Afterwards, I was there at SALAP CCC-3135200 office of WBSEDCL on the very next day and they conveyed me, it will take 10-15 days to materialized the matter of its...
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Debasis Banerjee
from Mumbai, Maharashtra
Dec 9, 2014
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Subj:- High Voltage 11000 volt Line

Sir, High Voltage 11000 volt Line (without underground or cover cable) pass in village (most populated place) by force & illegally. Pl's stop This connection. Complaint Local Supply Station & D.E Office. Thank U Our Location:- P.O + Village - Matiari, District:- Nadia, P.S- Kaliganj, West Bengal...
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bikashsinha586
from Kolkata, West Bengal
Dec 9, 2014
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Letter of Complaint to The WBSEDCL for Excess Billing.

Address: North 24 Parganas, West Bengal

cunsumer Id:- [protected] Installation N0.[protected], Meter N0.-P1303591 To, The Station Manager, Kankinara, K/G/E Supply WBSEDCL, North 24 Parganas, West Bengal. Sub:- Letter of Complaint to The WBSEDCL for Excess Billing. Sir, I am quite surprised and quite shocked to receive the electricity bill amounting Rs. 11, 748 against electricity consumption for the last three months at my residence, to receive...
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poojanhs
from Mumbai, Maharashtra
Nov 29, 2014
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COMPLAINTS REGARDING WRONG BILLING FOR A CLOSED HOUSE

Address: North 24 Parganas, West Bengal

Though I have been paying my electric bill regularly whatsoever but it is a great tension for me when I have received my electric bill on different mode and tariff when my house is closed and no power is being used. we are not staying here from last three months due to some unavoidable circumstances as a result of which no power is being used by us for our home but still we have been asked to pay nearly a sum of rupees 1900 as our current...
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JAYDEB M DAS
from Gopalpur, Odisha
Nov 25, 2014
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SECURITY DEPOSIT NOT YET REFUNDED

Address: Purba Medinipur, West Bengal

I applied for temporary connection on 14/06/2011 and security deposit of Rs.3020/- & S/C charge of RS.185/- was deposited with WBSEDC at KOLAGHAT on the same day.I waited months together but neither the connection was given nor any communication was sent to me regarding the fate of my application in spite of my regular follow up with KOLAGHAT CCC.I brought the fact to kind notice of The R.G.R. O.& S.E..(Com), WBSEDCL Tamluk, Dist....
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