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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in
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Updated: Sep 20, 2024
Complaints 1380
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239
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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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West Bengal State Electricity Distribution Company [WBSEDCL]

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48
WBSEDCL \"installation number/type\" for online payment account
12
bill payment by scanning qr code
8
cancellation load enhancement quotation

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Wrong bill or fine is asked now after disconnection in 2009
2 bills paid through qr of phonepe but bill still showing unpaid
Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 57

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A
anonymus0021
May 12, 2015
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low volgate al day long

Address: Gonda, Uttar Pradesh

My id is[protected] Jaswant Singh.I am a domestic user. My email id is [protected]@yahoo.com.We are facing a lot of problem due to low voltage.Low voltage has been a mater of inconvinience since last year 2014.No step has been taken to solve this particular issue.In this extreme heat there is low voltage all day long it is really pathetic.I hope there will be some action taken regarding this.The voltage fluctuation (usually between 120-150)is...
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S
S.reja
from Murshidabad, West Bengal
May 12, 2015
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WBSEDCL - bill paid through SBI net banking but Not get Invoice or Money Receipt

Address: Murshidabad, West Bengal

My WBSEDCL consumer Id No is[protected], MATIBUR RAHAMAN C/O-KASHEM . My email Id – [protected]@gmail.com . I am a domestic consumer of electricity in Bhagwangola area. I paid an electricity bill amount of Rs. 108 .00 On 09/05/2015, to WBSEDCL as electricity Bill charge for May 2015 to July2015 through Net Banking of S.B.I. where I hold an account. After completion of transaction the Bank certified payment to be successful and furnished Transaction...
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S
Susama Rani samanta
from Kolkata, West Bengal
May 4, 2015
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Invoice & Money Receipt

Reference your Bill No.MRU75X01Q for period April, 2015 to June, 2015, I have deposited the Bill amount on 16/04/2015, on the basis of Temporary Money Receipt No.1564661 for My Consumer Id No.[protected]. I would like to get the Proper Invoice and Money Receipt of the same....
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J
JADAVKUMARDAS
from Dibrugarh, Assam
May 2, 2015
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Refund not Issued

In the name of Jadav Kumar das the Domestic connection been issued in the premises of 3/19 K.K. Banerjee Road, PO & PS-Berhampore, District Murshidabad West Bengal - 742101 under the Gorabazer Station manager, Gorabazer Electric Supply, PO & PS - Berhampore, Murshidabad West Bengal - 742101, holding Consumer No.; C195689, Service Connection No.: DOM/6824, Security Deposited on 04/09/2006, Service connection serial No.; 043035 dated...
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R
RNC KANUJ SHANGA
from Durgapur, West Bengal
Apr 28, 2015
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Frequent power breakdown

Address: Burdwan, West Bengal

Dear Sir, we are villagersof Raghunathchalk, Chati& Ranigang under Dist:Burdwan, substation:Baraboni Sir, when ever there is few drops of water of slightest of wind the power in our area goes for 4to5 hours & sometime even more, and this does not happens some time BUT EVERY TIME SINCE LAST 1YEAR. If called to local substation they gives lame excuse every time. sir we understand that in case of natural calamities there can be power...
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C
Coolrk
from Kolkata, West Bengal
Apr 27, 2015
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No action for refund of security deposited

Dear sir, I am attaching the application copy which i have submitted in Jamuria electric supply office for refund of security money of the connection which was disconnected with my prior request. But sorry to say that i am not getting any proper reply from the office for refund if the security. Plz take some necessary action in this regard....
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P
partha sarathi paul Balurghat
from Budhana, Uttar Pradesh
Apr 23, 2015
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power cut for 40 hours

Address: Dakshin Dinajpur, West Bengal

my consumer no is 3200/D at Balurghat south dinajpur. since the hail storm on 21st night power supply had not been resumed. it is almost 40 hours. do something the local wbsedcl is not attending the phone calls. i am a 65 years old lady what should i do nownow....
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S
souravbanerjee
from Kolkata, West Bengal
Apr 23, 2015
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no power since last night

Address: Nadia, West Bengal

Since last night I am trying to lodge a complain at toll free number ([protected]) because we have no power since last night. But no body receive my call. Its highly unfortunate. My consumer ID:[protected]. Location: Madanpur Purbopara Near Madanpur 1 no. gram panchayat PIN-741245...
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Ajay Kumar Dutta
from Mumbai, Maharashtra
Apr 22, 2015
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increasing frequent loadsedding at deganga in north 24 pgs (wb)

Dear Sir, Load-shedding has become a matter of great concern to all in our locality. Power supply is suspended daily for a few hours as a routine affair. Fans, lights stop working. Water supply is adversly affected. Everybody are the worst sufferers. It also adds to the misery of the patients. Now the weather is very hot & painfull. Load-shedding is continuing from yesterday at 7pm to till now. So, I request to the higher authorities...
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A
azad_74
from Mumbai, Maharashtra
Apr 21, 2015
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Compounding order memo

Address: Purba Medinipur, West Bengal

Sub:-Compounding order memo no--MZ/PA/24H/4243, dt-20/11/2014

Dear Sir,

I am Abul Kalam Azad, Consumer ID of my connection is[protected],

I get punish from[protected] due to unauthorised use of direct hooking from nearest L.T.O.H mains for Connection de-watering Tulupump.


Case 1.-I
have purchase a electric post from your department (Rs-10000.00-dt[protected] &br...
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R
ravinapa05
from Kolkata, West Bengal
Apr 17, 2015
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bill paid through net banking but unpaid in system

Address: Kolkata, West Bengal

My consumer No with WBSEDCL is[protected]. I am a domestic consumer of electricity in baguihati area. On 06/04/2015. I paid an amount of Rs. 849.49to WBSEDCL as electricity charge for April2015 through Net Banking of S.B.I.where I hold an account. After completion of transaction the Bank certified payment to be successful and furnished Transaction Ref No. as IG00VJPAF0. But surprisingly no cyber receipt was generated by the vendor WBSEDCL...
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K
KRISHNASIS MAITY
from Garbeta, West Bengal
Apr 17, 2015
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NEW METER NOT GIVEN TILL DATE

Address: Paschim Medinipur, West Bengal

MY NAME KRISHNASIS MAITY, VILL- CHARGORA, PO- AMLAGORA, PS- GARHBETA, DIST- PASCHIM MEDINIPUR, WEST BENGAL PIN NO- 721121. I ONLINE GENERATE QUATION, DATE - 06.8.2014, QUATION AMOUNT PAYMENT- 22.08.2014. BUT TILL DATE NEW METER IS NOT GIVEN. EXECUTIVE WILL MISBEAIVE....
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F
Faruk Ali
from Madanpur, West Bengal
Apr 16, 2015
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Showing E Payment Electric Bill is Wrong, please help me.

My name is Mahammad Ali Mia.Consumer ID :[protected]Transaction ID : CSBI[protected]I have been already Paid my Electric Bill Rs. 978/- (Dated on01.04.2015) for the month of Apr & May 2015 on E-Payment mode throughSBI Net Banking.But Now showing the Electric Bill is All Due. Why ?Please Solve immediately.Mob. No. : [protected]Attach with E-Payment Transaction Receipt Copy....
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P
Pijush Biswas
from Krishnanagar, West Bengal
Apr 13, 2015
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Online payment.

I have paid by my elecetricity charges for April 2015 through online dt.6/4/2015 but till date it is not updated. Transaction ID: CSBI[protected] Date: 06.04.2015 11:57:20 Payment Gateway: BILLDESK Billing Office: KRISHNANAGAR TOWN CUSTOMER CARE CENTERBP No: [protected] Consumer Id:[protected] Name: BIMAL CH BISWAS Invoice Number:[protected] Bill Paid For: APR2015 Payment Mode : E-Payment Received: Rs. 289.00 pls. do the needfull....
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S
SUMON TRIBEDY
from Digboi, Assam
Apr 12, 2015
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About bill

WBSEDCL <portal.[protected]@wbsedcl.in> Apr 9 (4 days ago) to me Dear MANIK CH TEWARI, Thank you for using Online Payment Facility with West Bengal State Electricity Distribution Company Limited (WBSEDCL). Your payment has been successfully processed. Payment details are mentioned below - Transaction ID: CSBI[protected] Date: 09.04.2015 12:48:39 Payment Gateway: BILLDESK Billing Off: RANINAGAR CUSTOMER CARE CENTER BP. No:...
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K
Kumaresh Karar
from Angamali, Kerala
Apr 10, 2015
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Applied for a new connection ( Application Number:1002462735) through online portal, but still it is pending.

Address: Kolkata, West Bengal

I have applied for a new connection ( Username - kumaresh123, Application Number:[protected]) through online portal. I have already paid the quotation amount on 28-Jan-2014 at 10:18PM. Still now I have not got the connection and in WBSEDCL portal connection status is showing as working. How much time it will take to complete processing? Please help....
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S
Sudipta Paul Paul
from Mumbai, Maharashtra
Apr 8, 2015
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No electric connection when weather is cloudy weather

Address: Purba Medinipur, West Bengal

Sir/Madam, I would like to inform you that from yesterday(6.30 p.m)to till now no electric connection is here.Only not for today almost every cloudy weather no electric supply not present long time.Also inform you that toll free no([protected]) & kolaghat customer care no both phone receiver are down from 5p.m to 10.30a.m in every working days.I think this no are emergency no for 24 hours please resolved.Also requesting we need permanent...
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H
Headmaster & Secretary
from Islampur, West Bengal
Apr 7, 2015
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Complaint against Customer care, Murshidabad for not receiving customers call.

Address: Uttar Dinajpur, West Bengal

Sir, I am the Headmaster of Goas Klikapur School, P.O. Goas, Dist. Murshidabad, would like to inform you that our School is a customer of WBSEDCL bearing Customer Id.[protected]. We often call customer care to report regarding non availability of power or any other reason. But they do not receive calls. I can not understand if they do not receive our calls, then why does it exist. I hope you consider the matter and take suitable action. ...
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C
chandrasekhar101
from Srinagar, Jammu and Kashmir
Apr 7, 2015
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HIGH VOLTAGE (11000 VOLT) LINE OVER OUR LAND

Address: South 24 Parganas, West Bengal

I AM SRI SUNIL KUMAR MONDAL, VILL+PO- PAKHIRALA, PS GOSABA SOUTH 24 PGS. FOR YOUR INFORMATION IN THIS MINETIME ONE 11000 VOLT LINE IS OVER OUR LAND BY LANDSCAPE WORKED BY WBSEDCL WITHOUT MY PERMISSION. ALSO INFORMED THAT NOW WBSEDCL PRESSURED AGAIN AND AGAIN FOR WORKED A NEW LINE i.e. 11000 volt OVER MY SAME LAND BY PORTRAIT MODE. FOR THIS REASON MY LAND VALUE IS BADLLY DOWN AND BECOMES A DANGEROUS SITUATION.. IT IS MY KIND INFORMATION...
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A
antu mandal
from Kolkata, West Bengal
Apr 6, 2015
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no elletric connection since evening of 04.04.15

Dear sir, I would like to inform you that from 04/04/15 at 7-30 P.M there is no electric connection in my area till 2.30 pm of 05/04/15 .In yesterday morning I liked to phone to your Toll Free No[protected] and also to your amtala office no [protected] atleast 30 times, no response from that end and last of all one asked me for my consumer number and also gave me a complain number[protected], but after that nobody came to do the needful. I...
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