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XpressBees Logistics Complaints & Reviews

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Updated: Dec 18, 2025
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XpressBees Logistics reviews & complaints page 139

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G
Geetika Kolli
from Hyderabad, Telangana
Feb 14, 2019
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Address: Visakhapatnam, Andhra Pradesh

I have ordered one saree from meesho app... As it has reached to the destination visakhapatnam... Mvp branch... As the given address is school it will be closed on sunday... They have attempted 1st time on last sunday... Later they have send a sms that they will deliver next day... But they haven't attempted it and direvtly kept a msg that ur not available and will deliver next day... As i have called the courier person but that no is diverted to some other no... Finally that harish picked up the call and said that i m busy in some other work will deliver the product when i will come to that area... Such a irresponsible person... I want the delivery in a day... It is very urgent to me...
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    G
    Garv Bajaj
    from Morena, Madhya Pradesh
    Feb 14, 2019
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    Address: Dehradun, Uttarakhand

    Very slow delivery it has reached final delivery station 2 days before expected date but it isn't out for delivery since last 2 days. Why is it so? It's necessary to deliver it on the given exact date? Can't you deliver it before? What a worst service!! I will not prefer xpressbees again!

    Sorry typing nonsense to complete 350 words... Hdjdjdkd hi sbsjsidhgd fuchsias fifi gase
    XpressBees Logistics customer support has been notified about the posted complaint.
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      S
      souvikp1915
      from Bengaluru, Karnataka
      Feb 14, 2019
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      Address: 560048

      I placed an order on bewakoof.com.
      Order id: 22362907
      Bewakoof.com used the service of xpressbees.com to deliver the product to me.
      Awb no:[protected]
      The delivery date was 13th february 2019.
      On the morning of the delivery, the delivery guy called me and told he will deliver the product by noon. It was way past noon when i called him to ask about the whereabouts of the delivery, he was rude and disconnected the call. I tried to call him till 6 in the evening, but he never received the call. I received an sms telling i opted for future delivery.
      I called the xpressbees consumer number to inquire about the situation. They told the delivery executive opted future delivery on behalf of me which i never told him.
      Today, 14th february 2019, the guy delivered the product. When he came to deliver, he was way rude to me. He insisted me on telling him sorry for complaining about him to xpressbees office.

      Delivery executive name: chandra sekhar
      Delivery executive contact number: [protected]
      +1 photos
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        H
        H H
        from Salem, Tamil Nadu
        Feb 12, 2019
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        Dear sir,

        I dispatched product to customers on 07/02/2019, customer didn't receive the product tlll now. Please send the product as soon as possible. Tracking information mentioned below.
        Useful standard lipsticks (Size: free size)
        Courier: xpress bees
        Tracking number:[protected]
        Tracking link: http://www.xpressbees.com/track-shipment.aspx?tracking_id=[protected]
        +1 photos
        XpressBees Logistics customer support has been notified about the posted complaint.
        Dear Sir/Ma'am,

        i have one reverse pickup for paytm from Xpressbees tracking number[protected].. from last 2 days showing out for pickup but still no one come for collect.. very poor service of Xpressbees.. Customer care is just saying that they are highlighted it.. but till date no resolution.. please resolve it asap..

        lipstick - Comment #3351653 - Image #0
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          S
          swastika bhattacharya
          from Siliguri, West Bengal
          Feb 9, 2019
          Resolved
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          Address: Kolkata, West Bengal, 700002

          I have ordered 3 items from firstcry awb[protected] and[protected] which was supposed to be delivered today. The 2nd order[protected] was delivered today itself but the other order[protected] was not delivered and i have got a sms today at 7.13pm stating that the address was incomplete and phone number was not reachable so failed to deliver the product. Which is a total bluff as the same xpressbees delivery boy named surajit das number [protected] have delivered the item[protected] today but another delivery boy subhendu haldar phone number [protected] was unreachable from morning which i have called multiple times and he was not able to deliver the product and xpressbees had sent such a fraud sms to the customer. This type of delivery service is not acceptable and please take a proper action on this act else providing customer satisfaction is impossible and will hamper company reputation henceforth.
          +3 photos
          Aug 6, 2020
          Complaint marked as Resolved 
          Issue resolved
          XpressBees Logistics customer support has been notified about the posted complaint.
          I have ordered a(JBL speaker) but i have recived another wrong parcel plzz do recheck.. and i return the parcel i purchase a JBL speaker
          Please contact me: [protected]
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            R
            RavinKumarn988
            from Bengaluru, Karnataka
            Feb 8, 2019
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            Hi,

            I placed order in shopclues #[protected], placed order on 25th jan 2019, they use xpressbees logistics, tracking order / shipment no:[protected].

            When i booked oder in shopclues its said it will delivery by 2nd of feb 2019,
            But i did not get any response from when, when i checked in app thy gave me tracking no of xpressbees, when i checked its showed 6th will be delivered. But i did not get any message from xpressbees on 6th, next day when i tired to track the shipment no its show its delivered.. After that i called to xpressbees customer care, they listened everything and said the concern department will call me in few min. Till now i did not any calls from them..

            When i tired to call xpressbees customer care no its saying shipment no is wrong enter correct no.. When i enter in website its displaying the shipment status.

            I contacted to shopclues customer care thy said thy need one week to resolve this and to show pod (Proof of delivery), i am not getting any response from them..

            Shopclues i need my order by tomo or i need refund...

            Please resolve this asap..

            Thank you
            +2 photos
            XpressBees Logistics customer support has been notified about the posted complaint.
            Dear Ravi,

            Greetings from ShopClues.com

            We would like to begin by apologizing for the inconvenience this may have caused you.

            Please share your order details to enable us to check and resolve this at the earliest.

            Best Regards,
            Team ShopClues
            RaviKumarn988's reply, Feb 13, 2019
            HI
            Thanks for your reply, you also reply me in email with attached document [POD], But that document not opening, when i replied back to resend that attachment, i got replied that need 2 days to check on that,
            when i tried to your customer support its not connecting, even in whatsup, i do no how many days u people take to resolve this.. i want immediate reply from ur side
            Hi

            Thanks for your reply, you also reply me in email with attached document [POD], But that document not opening, when i replied back to resend that attachment, i got replied that need 2 days to check on that,
            when i tried to your customer support its not connecting, even in whatsup, i do no how many days u people take to resolve this.. i want immediate reply from ur side

            Thank you

            product not delivered, no response from xpressbees logistics when contacted - Comment #3351145 - Image #0
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              L
              Luvpreet Kaur
              from Karnal, Haryana
              Feb 5, 2019
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              Address: Ludhiana, Punjab, 141001
              Website: shein

              Today i got a message that my order was deliver today but in evening again i got a message from courier service that they had not delivered my ordered because of incomplete addressed but so many time i had ordered a many things from shein on the same addresss and those things had delivered on the address so i want my order please as soon as. Please i request take action on my complaint.
              XpressBees Logistics customer support has been notified about the posted complaint.
              My imagine market procduct does not delivered to me and refuses to deliver my product my AWB no.[protected] and it shows im requested for future delivery but i will not any request future delivery and courier boy not call me ask for future delivery and refuse me customer care tells it will delivered today but im waited for 6 days
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                S
                Shivanna J M
                from Bengaluru, Karnataka
                Feb 5, 2019
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                Address: 560045

                Dear sir i have ordered the titan neo analog black dial men;s watch with chain, of rs.1500/- value against the ref. Id#ms24367, order id:5500906, traking id:[protected] date:25/01/2019 paid through cash against delivery. After open the parcel i shocked that the black colour dk brand mentioned watch is available with belt. Please take back the product immediately and refund the amount immediately.

                Complaint will be lodged if the action is not taken an immediate basis.

                Regards,
                Shivanna
                +1 photos
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                  T
                  Tahair80
                  from Bengaluru, Karnataka
                  Feb 5, 2019
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                  Address: Pune, Maharashtra, 562106

                  There is a shipment from rbl bank that has been sent to me on 1-feb-2019 and it has reached bangalore hub on 2-feb-2019 and from then there is not a simple update on the tracking site when i contacted the xpressbess customer care they simply have no idea about when it will be delivered which is very bad, i don’t know why rbl bank is even using such a bad courier partner,

                  I want this to be delivered today as it is 5-feb-2019 thank you.

                  Awb is[protected]
                  From pune to bangalore.
                  XpressBees Logistics customer support has been notified about the posted complaint.
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                    S
                    snjtnithin
                    from Calicut, Kerala
                    Feb 5, 2019
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                    An order was placed with firstcry.com website on january 24, 2019 and the expected date of delivery mentioned in the order was january 30-31st 2019. An sms was received from xpressbees reagarding that the product was out for delivery on 31st january 2019. At about 7 pm on that day i received call from the delivery boy that the product would be delivered tomorrow as it was night. I have informed him that the product was urgent and needed the next day. The message that i received after some time from xpressbees was that i have requested for a future delivery and that the product would be delivered in 24-48 hours. I have not received any call on feb 1 and when i contacted the number of the delivery boy given in the message (Ph no: [protected]), it was switched off. The next day morning also i tried reaching the same number and still the phone was off. I gave complaint to firstcry and they assured that the product would be delivered by eod on feb 2. Since i didnt receive any information till evening i registered complaint again with firstcry and also with xpressbees customer care and they assured that the delivery would be done on feb 4th monday. I was able to contact the delivery boy after this and he said that he didnt take the product with him. I was shocked and annoyed with the reply. Till now i have not received the product and since feb 2, i have received 2 messages that the customer refused to accept order which was never attempted to be delivered. Xpressbees updates wrong information and has caused a lot of mental stress to me. Kindly do the needful to deliver the product.
                    XpressBees Logistics customer support has been notified about the posted complaint.
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                      S
                      Santhanakumar Muthuvel
                      from Chennai, Tamil Nadu
                      Feb 4, 2019
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                      Address: 602105

                      This is my third experience with xpressbees where they wont deliver the product at right place and time. Instead, they will change the status that the shipment missroute. I dont know why they are accepting for delivery when they dont have the capability to do it. My order paytm id is [protected] and xpressbees awb id:[protected]. I have never experienced such a worst service except xpressbees.

                      Kindly take action and thank you
                      XpressBees Logistics customer support has been notified about the posted complaint.
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                        A
                        Athish Martins
                        from Davorlim, Goa
                        Feb 2, 2019
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                        Address: Bangalore, Karnataka

                        Keto weight loss by keto weight loss rose developers bangalore was delivered n given to my neighbour she paid for it so now i want to return it as it is not the product i booked.
                        I tried calling the person who delivered. I want to return the product as soon as possible with a refund. Please try to help me out with this. I have tried contacting the helpline number of the address from where the shipment was done but no reply yet. The packaging is intact
                        The product has not been used or opened
                        Kindly do the needful
                        Waiting for your advice and reply
                        Thank you
                        XpressBees Logistics customer support has been notified about the posted complaint.
                        Tracking no.[protected], status is showing as delivered on 25th jan .. But i did not receive the product. Please check on the missing product that was from club factory and do as needed as soon as possible.. Or refund the money back.. Do the needful.
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                          R
                          Richiee
                          from Shimla, Himachal Pradesh
                          Jan 31, 2019
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                          Address: Mohali, Punjab, 140103

                          I ordered the combo of wireless headset... When i receive my order nd i open inside only one wired headset nothing else... No any wireless headset... Nd what i receive its very bad quality... I don’t need that... I have already alot of headset like these... I want to return this order... So please as soon as possible u tale action nd take ur order back... I will be thankful to you
                          XpressBees Logistics customer support has been notified about the posted complaint.
                          I am a Meesho reseller and my customer got her product delivered on 29th Jan and she paid amount for that also. Now but in the courier tracking it is showing like customer asked for future delivery of product.. so please go through this and resolve my issue as soon as possible to get my customers paid amount

                          combo of wireless headset - Comment #3338791 - Image #0
                          combo of wireless headset - Comment #3338791 - Image #1
                          Dated 31.01.2019, I received my order GPT51973 (Combo of Sony Wireless headset & earphone) after open i am shocked / surprised, I found only used JBL headphone with wire. You Cheat with me. Please return my money OR Right order. All photos and massage attached.

                          combo of wireless headset - Comment #3341322 - Image #0
                          combo of wireless headset - Comment #3341322 - Image #1
                          combo of wireless headset - Comment #3341322 - Image #2
                          combo of wireless headset - Comment #3341322 - Image #3
                          combo of wireless headset - Comment #3341322 - Image #4
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                            N
                            Nurus Saba
                            from Kanpur, Uttar Pradesh
                            Jan 30, 2019
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                            Address: Unnao, Uttar Pradesh, 209801

                            As i have order stuff from CLUB FACTORY and my order id is SO85905253 and my xpressbess tracking id is [protected] ...this is like daily routine of xpressbees that my parcel is out for deleivery and be available on phone as i m given my two alternate numbers so it become easy for them to contact me but daily at the end at night i got another message that sorry we cant deleiver your product because u refused to take parcel and your address is incomplete and you are not available and many more excuses..this is so ### i paid for my parcel thats a prepaid shipment then y i refuse to take my parcel or provide an incomplete address..u guys mskes us fool..seriously damn worst service..please guys beware for them they r cheaters because they doesn't deleiver your parcel as well as blame you for the inconvinience.
                            +2 photos
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                              B
                              bantivikas
                              from Pune, Maharashtra
                              Jan 25, 2019
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                              Address: Pune, Maharashtra

                              I Purchased a product from stribhava online clothing showroom on and the product received is very bad. Their website mentions about refund and replacement but their customer care is not responding.

                              The product details are as below:
                              Stribhava
                              Product code: silk saree
                              Order id: 3207
                              Amount: 1799rs
                              Customer care number : [protected]
                              Email:[protected]@stribhava.com

                              Kindly let me know what needs to be done when their customer care is not responding for refund or replacement. I also sincerely request you to hold this amount with expressbees courier service itself till they respond.
                              Kindly do the needful
                              XpressBees Logistics customer support has been notified about the posted complaint.
                              I want to return this item.. This is not at all good one And the cloth quality is very bad.i am trying to contact but they are not responding. I need to return this product so please resolve this issue.please collect this product as soon as you delivered .the product num is 7130.from josh India. Kindly take this product back.
                              Wrong item delivered
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                                R
                                Radhika Dave
                                from Vadodara, Gujarat
                                Jan 25, 2019
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                                Address: Ahmedabad, Gujarat
                                Website: www.xpressbees.com

                                Hi,

                                I have not received my parcel and it says out for delivery since yesterday, shipping id is .[protected] I tried calling the customer care and the automated details I provided isn’t recognised however the same details when put in the website gave me the status of the parcel. It has already been a day late and now I really need my parcel to be delivered today. Please can someone get in touch quickly or send me a number that I can contact to speak to the operator (not the automated service). This has been a huge inconvenience and is highly disappointing.
                                XpressBees Logistics customer support has been notified about the posted complaint.
                                Dear sir,
                                Smart band watch is not working but replace the my money order no is: 829427 tracking no-AWB:[protected].how to the return the packet.
                                From Yesterday onwards I am getting an message that Consignee not available at the address.

                                I haven't received any call from courier person and how can he knows that I am not available.

                                I had complained yesterday.No Response.

                                Today also Complained.No Response.

                                This is the service you are offering..?
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                                  A
                                  ankit rajendra kale
                                  from Diglur, Maharashtra
                                  Jan 23, 2019
                                  Sep 15, 2023
                                  This thread was updated on Sep 15, 2023
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                                  Address: Dhule, Maharashtra, 424001

                                  I ordered one item from shein few days ago and it was supposed to be delivered by expressbees on 22 jan 2019. My shipment number is[protected] for fashionable si.. Of rs999. I have receive the order. The payment of the order was given to executive. But after checking the items i am shocked that what i was ordered and what i have received the items are totally different. Hence forth i requested to return my item.
                                  I am looking for a early reply
                                  XpressBees Logistics customer support has been notified about the posted complaint.
                                  Product of turmwear awb[protected] neither contacted me nor deliverd .The courier boy not communicated me and SMS came to me that i refused to take courier.

                                  wrong item received - Comment #3336063 - Image #0
                                  Arriving Early: Hi! We are happy to inform you that your Fashionable Store Order BSJ596975 for 4 Shrts (M... is arriving early and is expected to be delivered today. Track here www.xpressbees.com/track-shipment.aspx with tracking/AWB no.[protected] .Powered by Smartship.
                                  Status not available for given AWB.

                                  This is my issue when i tried to track my shipped order in xpress bees
                                  I got scame by Xpressbees...jaipur 26 June 2022, I got a empty box.. I bought a boAt Airdopes.. please take action otherwise I have to complain against your system...I have a video evidence...so please..I just only want my product...And If you don't do that ..so please give me my money... That's it...
                                  I also got scam by Xpressbees Pithoura chhattisgarh. I ordered a projector from Nebula on 7th Sep, 23 which I received on 15 Sep, 23. When I opened the box I found a mobile stand instead of projector. for reference I have a video evidence.
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                                    C
                                    Chahat Rehan
                                    from Patiala, Punjab
                                    Jan 23, 2019
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                                    Address: Chandigarh, Chandigarh

                                    I ordered one item from shein few days ago and it was supposed to be delivered by expressbees on 22 jan 2019. My shipment number or the aws number was[protected].
                                    The order now is being shown delivered to me but i did not receive the order. The payment of the order was already made. I request you to look into the matter and please deliver my parcel as soon as possible. I am looking for a early reply.
                                    XpressBees Logistics customer support has been notified about the posted complaint.
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                                      M
                                      manusharma0603
                                      from Bengaluru, Karnataka
                                      Jan 22, 2019
                                      Resolved
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                                      Resolved

                                      Address: 560103
                                      Website: Shein.in

                                      Awb:[protected]

                                      Shein package shows delivered yesterday to security guard of the society. Not received by security guard. I could speak to delivery executive, said he delivered package of another company at that time. I think he has marked it as my package being delivered. The delivery executive has said that he will check in the center.
                                      I want my package as soon as possible.
                                      Jan 22, 2019
                                      Complaint marked as Resolved 
                                      The delivery executive has found the shipment in the warehouse. Will deliver tomorrow.
                                      XpressBees Logistics customer support has been notified about the posted complaint.
                                      Sir the product that u have delivered is some problems so, I want to return it. Kine help me please..
                                      Its not the speaker i ordered its soo annoying i want to return it
                                      With reference to CLOTHINGHEART, AWB:[protected], my cloth has not been delivered yet as I had got massage of despatch of goods on my Mob-[protected]. Please deliver as soon as possible.
                                      My order tracking no.[protected] Product not received but delivered on[protected] show my shopclues login

                                      shein package shows delivered. not received - Comment #3336110 - Image #0
                                      Shekarglx Deshetty's reply, Jan 27, 2019
                                      not received but delivered on 27-01-2019 show my shopclues login
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                                        Prashat bavkar
                                        from Ahmedabad, Gujarat
                                        Jan 22, 2019
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                                        Address: Gandhinagar, Gujarat, 382424
                                        Website: www.xpressbees.com

                                        Dear sir,
                                        I am places an order for sunglasses from paytm. Paytm ordered delivery by "xpressbees courier". When i check tracking details on 13-01-19. That time tracking show order delivered[protected]. When i call the delivery person mr. Jatinkumar patel they told me this is system error and my courier delivered on 15-01-19.
                                        So, i am wait for 15-01-19 full day but the delivery person not delivered my courier. Next day means 16-01-19 to till day i am try to call delivery person on their number which is collect from tracking details on paytm. (Mr. Jatinkumar patel - [protected]) not pick up any signal call. This delivery person make fraud with me. And one of my friend also fraud by same courier company and same courier boy. I need a support and please take the stick action of this kind of courier company and this kind of courier boys.
                                        Here attached i am other document like invoice and their fraud sign (Which is received by paytm.
                                        I am reach on below contact details.

                                        I am awaiting for positive response

                                        Thank you
                                        Prashant bavkar
                                        +[protected]
                                        Mail id: [protected]@yahoo.com
                                        +2 photos
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