Hi,
I placed order in shopclues #[protected], placed order on 25th jan 2019, they use xpressbees logistics, tracking order / shipment no:[protected].
When i booked oder in shopclues its said it will delivery by 2nd of feb 2019,
But i did not get any response from when, when i checked in app thy gave me tracking no of xpressbees, when i checked its showed 6th will be delivered. But i did not get any message from xpressbees on 6th, next day when i tired to track the shipment no its show its delivered.. After that i called to xpressbees customer care, they listened everything and said the concern department will call me in few min. Till now i did not any calls from them..
When i tired to call xpressbees customer care no its saying shipment no is wrong enter correct no.. When i enter in website its displaying the shipment status.
I contacted to shopclues customer care thy said thy need one week to resolve this and to show pod (Proof of delivery), i am not getting any response from them..
Shopclues i need my order by tomo or i need refund...
Please resolve this asap..
Thank you
XpressBees Logistics customer support has been notified about the posted complaint.
i have one reverse pickup for paytm from Xpressbees tracking number[protected].. from last 2 days showing out for pickup but still no one come for collect.. very poor service of Xpressbees.. Customer care is just saying that they are highlighted it.. but till date no resolution.. please resolve it asap..