Submit a Complaint
Claimed

YatraGenie Complaints & Reviews

www.yatragenie.com
1
Updated: Feb 26, 2023
Complaints 151
Resolved
12
Unresolved
139
Bad 😕 It seems that YatraGenie has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to YatraGenie

Having problems with YatraGenie?

File a complaint and get it resolved by YatraGenie customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Travel & Vacations
YatraGenie

Recently resolved complaints

View all complaints

Most useful reviews

0
They are canceling tickets on the day before journey
0
lots of delay in reaching our destination
0
responsibility of a driver with a passenger

YatraGenie reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
asrinuu3
from Mau, Uttar Pradesh
May 30, 2016
Report
Copy

Non refund of amount against cancelled ticket

Address: 560034
Website: www.yatragenie.com

I had booked a ticket and cancelled it on 06.5.2016 (Ticket no. Ygt[protected]. The company had taken considerable amount towards cancellation and the refund amount of rs.765/- is not yet returned (Credited to my bank account) till today i. E, 30.5.2016. I have made several calls to their customer support no.[protected], they always say "by today evening the amount will be credited" but in vain. It seems i am dealing with a fraudster...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
skahussain
from Visakhapatnam, Andhra Pradesh
May 29, 2016
Report
Copy

Car rent

Address: Krishna, Andhra Pradesh

We booked car rent from vijayawada station to edupugallu on 23/5/16 with id number 748532 .The travel distance was 14.2 kms and was charged Rs.270.

On 25/5/16 when we booked the car on rent from edupugallu to vijayawada station at 1100 am the driver charged Rs.480/- which showed 16.2 kms., i dont have the id number with me but can varify the mobile number from which it is booked.The number is [protected],

I still...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
skahussain
from Visakhapatnam, Andhra Pradesh
May 25, 2016
Report
Copy

Wrong billing

Address: Krishna, Andhra Pradesh

I happen to book a yatragenie cab from vonkuru vza to railway station.it was about 16 kms .the driver of the cab charged me rs.360 + 20 as service charge and rs.100 as waiting charges.
In fact he says that its yatragenie it is costly.ola is charging rs.7 per km and he doesn't have a rate card no bill then how does he say the km rate.I feel u people are bullying travellers and I would surely write to chief minister of AP for what has...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SkillFull Swaroop
from Hyderabad, Telangana
May 20, 2016
Report
Copy

Poor service of staff...

Address: Bangalore, Karnataka
Website: komitla

The driver has not stopped bus even for 5 minutes. I should Board the bus by 9:30pm, i reached on time and was searching for bus. I called the Driver by 9:35 enquiring where he was. I was shocked to listen that he was left, he claims he had called me for 8 times but I never received any Call, i chased the bus from my boarding point hsr layout Bng till maratahalli. I requested him to stop for 5 mins but he refused to wait...i had to book another...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
buffy77
from Bengaluru, Karnataka
May 9, 2016
Report
Copy

Rash driving by yatragenie cab

Address: Bangalore, Karnataka, 560084

KA 01 AE 6560 - The driver of this cab was very rash on a very narrow road parallel to the railway line, near Kalpalli cemetery on May-09-2016 close to 11am.

I was on my Activa on my way to work and he drives by my Left and having no place to go as there was a Tempo ahead of both o[censored]s he pushes me off to the on coming car, as he passed me and drive away rashly.

I caught up with him after a while and noted down...
Helpful
Found this helpful?
2 Comments
Report
Copy
H
hanimireddy
from Hyderabad, Telangana
Apr 21, 2016
Report
Copy

Refund of money

Address: 500062
Website: YatraGenie.com

My name is hanimireddy, i booked a ticket from hyderabad to banglore and my ticket number is YGT[protected] and seat no is 25, but he did't picked me and leave from boarding point without intimate .when i cal him, he don't pickup my cal for 2 hrs.i miss a bus .
please refund my money and take action on komitla travels...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gnana teja
Apr 19, 2016
Report
Copy

Activation pending

Address: Hyderabad, Andhra Pradesh, 500034

I have recently made an account by the name gnana teja peddi and i simply can't login. It has been saying my activation is pending for the last 5 days. Every time i try to login it gives the status activation pending. A lot of my friends are facing the same problem. Please resolve this issue as soon as possible because i need to book my tickets through the app at the earliest. Thank you....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
manojpeddakonda
from Nellore, Andhra Pradesh
Apr 12, 2016
Report
Copy

Yatragenie referral amount not credited

Address: 500016
Website: yatrgenie.com

I have instlled yatragenie app .and they mentioned that for each referral u will get 100 or more amount in your wallet .So i installed the app and referred this app to my friends also they have also installed this application .but i did'nt get my referral amount to my wallet. why is this happening .I think it is a cheating the people .please solve my problem...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
GGopinath
from Daund, Maharashtra
Apr 2, 2016
Report
Copy

Amount deducted from my wallet eventhough i paid on hand

Address: 517507

Hi
I booked a cab today morning @10:30am and traveled from tiruchanoor to tirupati @10:40am. I paid 100/- by hand for that. But @4:13pm today they deducted 145/- from my wallet. Kindly do the needful. Pfa, contains booking details and the amount deducted details.

I register the yatragenie cab in tirupati with [protected] number.

Cab booking details as follows:

Hi gopinath, a cab has been...
Helpful
Found this helpful?
2 Comments
Report
Copy
N
naara
from Hyderabad, Telangana
Mar 29, 2016
Report
Copy

Yatragenie app didn't get any credit amount added

Address: Hyderabad, Andhra Pradesh
Website: yatragenie

My refferal code [protected]
I recently refer my friend to yatragenie and earn rs 100 credit on your genie wallet on every first time registration. But still i don't have any referral amount added in my yatra genie account wallet so please kindly solve my problem as soon as possible


Thank you...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rama kishan G
from Hyderabad, Telangana
Mar 10, 2016
Report
Copy

I booked cab & canceled immediately but from my wallet 200rs has been detected..

Address: Khammam, Andhra Pradesh

I booked cab & cancled immediately but, from my wallet 200rs has been detected..i have evidence every thing

Please find screen shot for the evidence..

If your web site is clear then, how this frad things happened..

Please arrange I want my 200 wallet points back ASAP.

My ID: [protected]@gmail.com...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
Karthik Mandla
from Hyderabad, Telangana
Feb 28, 2016
Report
Copy

Ticket is not booked

Address: Hyderabad, Andhra Pradesh, 500073
Website: Yatragenie

Hello sir,
This Karthik iam trying to booking the ticket from Hyderabad to kavali in Orange travels but ticket was not booked...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Raj Vatsavai
Feb 25, 2016
Report
Copy

Referral amount not credited

Address: East Godavari, Andhra Pradesh, 533001
Website: Yatragenie

Hi,
My name is venkatapathiraju, I have an issue stating that my yatra genie referral amount has been not credited, the amount is. 200/-
My referral code is [protected]
Email ID
[protected]@gmail.com

Please check the details and do needful.
Thanking you,...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Suri Chinna
from Arcot, Tamil Nadu
Feb 25, 2016
Report
Copy

I am getting a problem with action

Address: Warangal, Andhra Pradesh, 506313

I am getting a problem with my activation of my account it is will show please contact customer support when I login to my I'd so lease check it...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
BBudamgunta
from Bengaluru, Karnataka
Feb 19, 2016
Report
Copy

But ticket / money refund

Address: Bangalore, Karnataka, 560068
Website: www.yatragenie.com/bookingResult.jsp

Hi,

My Name is Bhaskar.B,
On 10-Feb-2016, around 09:55 Am we book a ticket through Yatagene website, we through the Net Banking process and completed the transaction. Money has been debited from my account (3380 /- Rs). but ticket has not been generated.

when we are called to customer care they are telling that money has not received from the bank, Please check with ICICI bank.

Bank customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalabathula Raj Kumar
from Bengaluru, Karnataka
Feb 13, 2016
Report
Copy

Bus tickets/my amount deducted from my account but not yet get my tickets

I, Raja kumar.K.I am unhappy with yatragenie bus service app.I booked tickets twice on[protected] day but my amount was deducted from my account but not getting my tickets. Pls refund my money back as early as possible.
My transaction details
1)INB/[protected]/Citrus payment solutions Rs:761/-
2)INB/[protected]/Citrus payment solutions Rs:814/-
From my axis bank account
My contact No:[protected](Raj Kumar)...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sanja65
from Chennai, Tamil Nadu
Feb 9, 2016
Resolved
Report
Copy
Resolved

Charged twice for a cab ride

Address: 562101

Sir, I booked a cab from chickballapur to rajajinagar on 9th Feb 2016, at 1 pm, I was having a wallet balance of rupees 1027, but the driver refused that wallet option is not available right now, and said ro pay the amount by cash, as i was hurry to send my family urgent, i agreed for the same, and after completing the ride driver collected rupees 1100, for 64kms ride+120=as toll, total amount 1100 from my mother in Bangalore, soon after...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
harish0140
Feb 4, 2016
Report
Copy

Genuine wallet amount deducted

Address: 517501
Website: www.yatragenie.com

MY Account NAME IS Harish.my genuine wallet amount is deducted on 29 January. Iam genuine. My wallet is also genuine.my wallet amount is 5237.but still I not receiving my money back.please help me sir.my account details email.
[protected]@gmail.com.Mobile number is [protected].please help me sir.see my creditals and give my money back.I called several times to customer service of yatragenie...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mohammad sirajuddin Rayyan
from New Delhi, Delhi
Jan 31, 2016
Report
Copy

Money not credited back to my account

Address: Hyderabad, Andhra Pradesh, 500032

I booked 4 tickets on 15th Dec through your app. Total amount was 1416.00 rs. But during transaction i got 500 ERROR and it was aborted. Money was debited from my account.

I haven't received money till now. Please look into the issue or escalate to higher authority. I raised an issue with customer care but that was of no use. Below are my details

Email ID: [protected]@gmail.com
Booking ID:[protected]br...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
krishna0311
from Hyderabad, Telangana
Jan 19, 2016
Report
Copy

My wallet money missing

Website: www.yatragenie.com

This is krishna my mail I'd is d.[protected]@gmail.Com
I have account with this mail I'd my wallet money missed I want to know the reason...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Ride My Destination Tours
1
(9)
Club Jiva
2.3
(353)
Verma Travels
1
(154)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR