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Zebpay Complaints & Reviews

www.zebpay.com
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Updated: Dec 26, 2024
Complaints 458
Resolved
78
Unresolved
380
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3
Can not debit funds
8
Regarding online payment through SBI
6
Fund transferred via IMPS debited from account and not credited to wallet

Zebpay reviews & complaints page 15

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N
Neha Sundariya
from Jaipur, Rajasthan
Jan 5, 2021
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Membership fee

Why is membership fee being charged in my account. Every month why is it being deducted from my BTC wallet...
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Neha Sundariya
from Jaipur, Rajasthan
Jan 5, 2021
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Membership fee deducted from my account

Why is membership free being charged on my zebpay account....
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Neearaj
Jan 5, 2021
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KYC completion

My pan card's not being accepted, it keeps showing "Image upload unsuccessfully " when I uoLoad the front side if it ....
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chaitanya1832
from Powai, Maharashtra
Jan 4, 2021
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Money debited from bank account but not credited in zebpay wallet

Rs 8007 were debited from my DBS bank account but not credited in zebpay wallet. The transaction (Reference ID:[protected] was showing successful on 4th Jan, 2021 but the amount was not reflected in the Zebpay wallet. Please look into it and help me get my money back....
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B
BHARAT MEDICAL STORE
Jan 2, 2021
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Not reflect ethereum

Address: LALIT CHOWK, SUNDER NAGAR

I have purchase ethrium from wallet amount has deduct my wallet but not reflect in my account...
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D
dcancerian1981
Dec 18, 2020
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Withdrawal amount has not credited to my bank account

Zebpay service has been very pathetic now compare to 3 years ago. My withdrawal amount has not been credited to my bank account. I have raised a ticked but no one bothers to update it.
My order is showing pending and there is no reference number given.
Now I want to switch over to better alternative to zebpay.

I will never ever recommend zebpay to anyone....
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R
rohanmathur76
from Powai, Maharashtra
Dec 4, 2020
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Money deposited but not reflecting in my Zebpay wallet.

Hi, I deposited a sum of INR 1 lakh from ICICI bank account in my Zebpay account on 1 Dec 2020. Its 4 Dec 2020 today the money is still not getting reflected in my wallet. I have even raised a ticket with Zebpay (#192870) for the same. I have even cross checked with my bank and they have mentioned that the transaction was successful and the money was deposited in the bene bank. Please help me resolve this issue. I am attaching a screen shot...
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A
Abrarkhan5
from Powai, Maharashtra
Nov 27, 2020
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Fiat deposit not reflecting in zebpay balance

I transferred funds using the first option available in the zebpay named instant transfer using my kotak app of rupees 35000 and it is been 2hours nothing has reflected in my zebpay wallet balance, it is a real pathetic unprofessional company i have ever seen, they mention that the deposit will reflect instanly whereas for hours and hours has gone but nothing is reflecting, such a pathetic crypto i have never seen who doesn't even have employees...
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Nidhin Antony
Nov 21, 2020
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Money not credited in my bank account.

I have given a withdrawal of 112.92 euro to my bank account which is in UAE 10 days ago. Very bad and delayed response from zebay team and my money is not credited yet

Ref. No. W9916232...
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S
Sudhir Raman
Nov 2, 2020
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Need My Bitcoins Or My 1026

Address: 8 Cross St #28-01 Singapore 048424

I'm very disappointed in Zebpay because you have looted my money.

There was no rule of membership fee when I had joined, I bought Bitcoins for ₹1026 3 years ago & waited for the Bitcoins value to increase so that I can sell my Bitcoins for a better price.

In between 2017 & 2020 Zebpay was vanished from Play Store & from India. I had contacted you on Sept 27, 2019 regarding this matter, you had given me the...
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A
Abhi_gowda_007
Oct 7, 2020
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zebpay - 25000 inr money deducted from my bank account but not credited to zebpay account

Today i did a transaction from my account to zebpay wallet. But the amount is not being shown in wallet.
Im waiting from morning.
To cross check i later did a transaction of rs100 again. But that also not showing
My reference no[protected]
And ticket raised in zebpay - account. Ticket no -162060

Please help to get my money refund...
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A
Amar_02in
Sep 16, 2020
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Balance not showing

Hi .. I am using Zebpay application for sell/purchase crypto currency and this is the number [protected] which i using for Zeb Pay account . I bought TRON (TRX) currency by Zeb Pay app ten days back but app was hanged during the TRX transaction ( You can see in screen short) and INR 23000 amount has detected from ZebPay balance and TRON currency is also showing 0 Value . I did complaint regarding this but yet not receive any response from...
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K
Karanraj2019
Sep 14, 2020
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Regarding payment

Address: Amarwara

Hi sir or men
My payment was not credited at my account plz help me to credit my payment at my account...
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Chetan_mali
Sep 9, 2020
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We are deposit money in that company's app but it can't process for withdrawal

Address: Stone & Chalk, Goods Shed North, 710 Collins St, Docklands VIC 3008 ABN: 45 629939948
Website: zebpay.com

On 26th July 2020 i deposit money in that app through phonepe app two times Rs. 1000 & Rs. 100 for purchasing ether or bitcoins, but i didn't done any transation or that, after 5 days from deposit period i try to withdraw my deposit amount, but it can't process for that, they are still shows in the process and also they didn't reply of mails. i have to withdraw my deposit amount, and i accept their terms & conditions for deductions on withdrawl....
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S
saravanangovindan
Sep 9, 2020
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share in pending and payment not received

We have bought the share of order #d9739773 but it doesn't processed to next level and shows the status in pending. I am unable to withdraw the deposit amount nor receive the share value. I am afraid of future investments. I have mailed 4 days before with no response....
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L
lalit1411
Aug 31, 2020
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Withdraw request is still pending.

My withdraw is still pending and i have not received my money yet. It has been more than 10 days when I withdraw. Please look into this matter....
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Y
Yunus1433
Aug 29, 2020
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Money deducted from account. But not showing in wallet

Today i did a transaction from my account to zebpay wallet. But the amount is not being shown in wallet.
Im waiting from morning.
To cross check i later did a transaction of rs1.
And thats shown in zebpay wallet.
Here is my reference number
Your a/c no. XXXXXXXX4437 is debited for Rs.10000.00 on 29-08-20 and a/c XXXXXXX4983 credited (IMPS Ref no[protected].To report fraud or raise dispute, click kotak.com/fraud...
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F
forward
from Surat, Gujarat
Aug 27, 2020
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indian users charged with membership fees

Only Indian users are charged with membership fees and rest of world is waived by them, also it is charged in crypto or inr balance and it is automatically cut from crypto or inr balance, better to stay away from zebpay and find some other alternatives, membership fees is not acceptable because afterall they making money by transaction charges, think if stock exchange would do like that then in entire india no people would have any shares...
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S
Sridhar Pulicherala
Aug 27, 2020
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My withdrawal Rs 6000 no yet credited

My withdrawal transaction no W1843818 dated 19/8/2020. 7 working days completed. And 5 compliant ticket number raised no response so far...
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V
Vigneshsaha
Aug 23, 2020
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Withdraw request is pending...

Hi,
I have made a withdraw request before 5 days. Still now, my request is pending. My registered mobile number is [protected]. Iam not expected such a bad experience from zebpay. Also, i have raised a ticket about this issue in zebpay apk, but there is no response from your side still now. I have attached the screenshot for your reference and I hope, you will understand my problem. So, please take action on this by completing my...
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