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Zebpay Complaints & Reviews

www.zebpay.com
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Updated: Dec 26, 2024
Complaints 458
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78
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3
Can not debit funds
8
Regarding online payment through SBI
6
Fund transferred via IMPS debited from account and not credited to wallet

Zebpay reviews & complaints page 16

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S
Sambuj
Aug 16, 2020
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Transaction to zebpay

I had initiated transfer of rs.60000 from my indusind bank account via upi ref no[protected]. This amount was debited from bank but not credited in zebpay. This way, you'll lose trust which is very important

Please credit this money back to my bank a/c

Pl refer the screenshot....
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S
Sambuj
Aug 16, 2020
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Transfer of funds

I had initiated transfer of rs.60000 from my indusind bank account via upi ref no[protected]. This amount was debited from bank but not credited in zebpay. This way, you'll lose trust which is very important

Please credit this money back to my bank a/c...
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S
Sanjay pandana
Aug 13, 2020
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Withdrawal amount being held by zebpay.

Hello,

Below are the points the outlines my interaction with Zebpay so far.
1. Created an account and submitted my personal details including PAN and Bank account details. Verification was also done successfully.
2. Added to 10000 INR to Zebpay successfully.
3. Later realising the worst customer service and going through the other cuatomer rating decided to opt out of Zebpay.
4. I applied for my...
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G
GauthamPS
Aug 12, 2020
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Can't withdraw cash

I have withdrawed 6700 from my zebpay account on 02/08/20 and still it's pending. I lost my money from zebpay wallet and yet my bank account havnt get credited. Why it takes so long. Zebpays says within 5 working days it will be credited, it was be more than 1 week. Take an immediate action. Users are loosing their trust on you...
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Meharshad Mohammad Ali
Aug 10, 2020
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Transaction problem

Cash is not reflected on wallet...
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Q
Qwertyyyy
Aug 8, 2020
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Stolen cryptocurrency

Zebpay has taken my cryptocurrency while zebpay was banned in india and now refusing to return my assets...
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Mayank_217
Aug 2, 2020
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balance is debited from my bank account but not showing in zebpay balance

I have deposited rs.500/- from my bank account to zebpay wallet. The transaction was successful but my zebpay wallet is now showing that balance...
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A
Anil Aujla
Aug 2, 2020
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Photo upload issue

When i am trying to upload the photo of my check for kyc update it shows the error that the photo must have your name, bank account number etc in it as everythings correct...
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N
Nilesh@2315
Jul 4, 2020
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zebpay — wallet not updated

Dear zebpay,

I have transferred 9000 on account razrzeb* from my icici bank account. But the amount is not yet reflected in zebpay wallet....
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S
Sumash65
Jun 13, 2020
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not showing bitcoin balance

Address: D-3, 4/42A, SECTOR-5 RAJENDRA NAGAR, Sahibabad

I have asked to transfer bitcoin balance from my account but the same amount seem to be still in process due to ban of rbi. Order no #w1549451 to transfer amount of rs. 11, 694 has not been executed. Please re transfer bitcoin in my zeb pay account.

My details are as under :

Ashok khandelwal
Syndicate bank
Sb account no [protected]
Ifsc code synb0008776...
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S
Shareyaz
May 13, 2020
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50,000 rupees was not credited in my wallet

Address: Ahmedabad

Respected sir/mam, i had sent many email to you but always given not satisfactory answer, why zebpay doesn't call to their customer if they have any problem.
My problem is same as i mentioned in previous email. I had transferred 50000 rupees through mobikwik. You said we didn't get any fund (50000), may be order was declined by mobikwik. So talk to mobikwik.
I had sent many messages to mobikwik too. And mobikwik is saying same...
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amitrawat70
May 12, 2020
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deposite amount not visible

Sir, i deposite rs 190000 in zebpay for trading in 8/5/2020 . But the amount is debet from my acount and its not visible in zebpay wallet. I raised so many complain tickets for geting back or visible my amount but they are not replaying. The complain tickets is also in pending . They are not working on that. Plz help me..
Mobile [protected]
Email [protected]@gmail.com...
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SubodhKavdia
Mar 26, 2020
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failed deposit

I transferred rs. 20000 on march 12 to zebpay via neft. The amount shows debited from my account but the transcation comes up as failed in the zebpay app and there is 0 balance in my account. I have opened few support tickets but there has been no proper reply from zebpay support. They keep saying that they are looking into it.
It has been 2 weeks, and my account hasnt been refunded the money. Please look into this issue and have...
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A
Adithya M91
from Bengaluru, Karnataka
Dec 28, 2018
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unauthorized transaction

Address: Bangalore, Karnataka, 560058

Hi team,
On 11-12-18 the sum of 15000 rs has been debited from my account without my knowledge and i have filed a complaint in my bank and blocked my transaction..
I did not neft this transaction itself without my authority the amount has been deducted from my bank.. So my bank official has told me to report to zebpay . When i requested for bank statement
I came to know the amount was debited to zebpay. Please reverse...
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A
Ark Kapoor
from Pune, Maharashtra
Oct 13, 2018
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withdrawals pending since a month

Address: Ahmedabad, Gujarat
Website: www.zebpay.com

Zebpay has not deposited money since 5/09/2018 (Over a month) for the bitcoin transaction made under order no w1641083. They are delaying it intentionally and it may so happen that they shall flee with the money of the masses. There is no address which is listed on their website and they do not respond to calls or emails properly. I have been chasing them since a month and they have been coming back with standard responses that it will come...
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mohit99878123
from Mathura, Uttar Pradesh
Aug 17, 2018
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tron token does not credited in my zebpay wallet

Website: www.zebpay.com

I make a deposit of tron from binance to zebpay but till now it was not credited. Zebpay please improve your service. I faced 3 problem till now. Your customer service was not so good.
My transaction is e169de89581b562445e7b4b007d0ca40ed0665c31df20baaa7784c5b894ff8a9
Amount: 22138
My wallet:3KbRWiMf7UU2x186iXqKBvgzXr2n7XAhPc
My register email is: [protected]@gmail.com...
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mohit99878123
from Mathura, Uttar Pradesh
Aug 11, 2018
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send usd to other wallet

Address: 380054
Website: www.zebpay.com

I send 304 tusd from zebpay to other wallet but 8 hrs over it was not complete. Zebpay not procced my transaction. I call on customer support they say that raise a ticket and we will reply in 24-48 hrs. But this is crypto market fluctuations in a minute. Zebapy is a fraud. Zebpay doesnt procced your request. Zebpay customer support are not help at any time....
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wasimahmad02
from Bengaluru, Karnataka
Jul 30, 2018
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zebpay not able to deliver my pin since 15 days to access my financial application

Address: 110025
Website: www.zebpay.com

I am not able to login my account from last 15 days i have raised 13 tickets to them even 40+ phone call but till now my account login issue is not resolved by them. I am not able to trade no withdraw no deposit nothing and they are not helping me in this issue.
During the conversation with customer they always try to make fake commitment since 15 days for my account also my account is blocked and they are just saying it us the technical...
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A
Anant Singh (IBPS SUCCESS POINT)
from Kanpur, Uttar Pradesh
Jun 25, 2018
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gnt not credited to my zebpay wallet

I deposited 1361.82 GNT from binance to my GNT zebpay wallet. The trx is completed on binance and the status is success on etherscan, yet even after 6 hours, the tokens are not credited to my wallet. I raised a ticket but got no reply as yet.
Txn id: 0x01190e56972bb21222ff1ca0d747cd273e4eb9dc9ea530759d955f609727bace

I have recently started using zebpay and in the my last 5 txns, I have faced this issue twice. Pathetic!!...
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M
mohit99878123
from Mathura, Uttar Pradesh
May 14, 2018
Resolved
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withdrawal issue

Address: Ahmedabad, Gujarat, 380054
Website: www.zebpay.com

I make a withdrawal from zebpay amount 6299 and 3180. 10 days are over amount doesn’t credit in my account. I call on customer care number they tell it will not out hand wait for some more days. Zebpay is fraud company. Customer care doesn’t respond anything and they doesn’t help anything. Give my money as soon as possible.
Withdrawal requests number are: w1362044, w1376596...
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