So far, so good. Zebpay is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Zebpay will keep up the work and continue to help more customers with their concerns even better 🤝
I had transferred 106USD IN BTC they received 66USD IN BTC even when I send market value 4100000 when they received that time market value 4250000... it's mean zebpay charged 74USD FOR 106USD ### of zebpay close ur company......
I was unaware of the charges and I just wanted to try and see how crypto send and receive feature works so I transferred 1k Shiba INU coins and they charged me around 980000 coins to send that and when I complained there was no consideration done from their end which was really disappointing...
I have transferred 2000 rs through neft from my ICICI account to zebpay...money has been deducted from account but doesn't got transferred to zebpay account...I request you to refund my 2000 rs...
Dear sir, madam I Ethereum coins sold of 11, 909 one day ago but amount has been not credited in bank account please so look into the issue I am having...
I made a payment of 10000 INR on 24th Sep, 2021 11:30 PM and Google pay shows successful transaction of the amount. however, Amount has not been credited into my Zebpay account and I have received an email from Zebpay saying unsuccessful transaction.
PFA snapshot for the same.
User email id: [protected]@gmail.com
Could you please look into this on priority as I am worried about my money?...
Dear Zebpay,
This is notify you that I successfully deposited Rs.50000 via Upi on 07.09.21 but Zebpay not showing this balance.
So, I requested you that the transaction money refund to my bank account as soon as possible....
I made tron withdrawal of 17806.96 trons to an already whitelisted address on Zebpay but the trons are not recieved yet at that address and there is no transaction number either to track transfer. Kindly resolve this ASAP. Attached screenshots please find....
I made tron withdrawal of 27335 trons to an already whitelisted address on Zebpay but the trons are not recieved yet at that address and in history it is showing "ERROR". Kindly resolve this ASAP. Attached screenshots please find....
I have transferred 3001.895 matic from binance to zebpay but it is not recieved on my matic address on zebpay. I have seen on polygon scan there it shows matic.. But not recieved on zeppay matic addrress...
I have added a UPI which was not associated with my zebpay registered bank account number by mistake. I made a deposit of INR 30, 000 from it. The transaction was successfully done from my UPI app and a notification was also reflected on @Zebpay but still no money is credited to my balance.
Please help...
Its almost 10 days I made 2 transaction from zebpay to my paytm bank account and I don't received money from zebpay to my bank and zebpay say its deposit into your bank account but its not deposit into my bank I share bank account statement and email from my bank that funds is not come into my bank account. So now I don't understand where is my 3lakh 90 thousand rupees .I think you know about it when any person withdraw any funds he or she...
I Received 0.00163423 BTC to my LTC address below 3P5Lfq9KcknDsVi2kKb7kujLDsKBPmxNsh from this wallet - 32beVfNJPc7stcmB1LmiHT6YHwcY55EaNi tx id - b4af92fa6f40f933578b0cb3fe5e794f39e556cda880b4b908b2b1400e071fe4
I gave my frnd this wallet saying LTC only, but when making payment he accidentally sent me BTC thinking its BTC wallet, because Zebpay LTC wallet looks same as BTC,
I did the NEFT transfer but the money has not been created yet it’s being a long time I tried to contact zebpay By raising multiple tickets but I haven’t received any response from them my amount was 34, 718 I have been very worried about it please help me money debited from bank and the bank has confirmed me that the money has been sent to zebpayThe transaction was successful so please credit my account as soon as possible I am waiting...
I have already transferred money from my registered account to zebpay idbi virtual account but it’s been 1 day still not yet credited to my wallet .
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