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ZestMoney Complaints & Reviews

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Last updated Apr 20, 2024
Complaints 1636
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ZestMoney reviews & complaints page 10

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This is regarding the loan of 45533 (loan id: 667DE842A707). I have paid all the transactions before time but my cibil is still showing payment due for more than 90 days due to which my cibil score is impacting. I contacted the team multiple times as well, but there is no update from the team side....
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Sonu0606
from Ghaziabad, Uttar Pradesh
Mar 11, 2023
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Loan Disbursed but not credited

Congrats, your personal loan of INR 500000.0 has been approved. You will receive a notification from us once we have processed the payment to your bank account.

Congratulations, we've processed your personal loan of INR 500000.0 to your bank account. It should reflect in your account within 3 to 4 working days.

Above msgs may be referred to, I got a pre-approved offer through your app for Personal Loan of Rs...
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Ganeshgan
Mar 11, 2023
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Cashback not received to account

I bought redmi note 12 pro using zestmoney zero cost emi and successfully paid two emi before due date still not receiving intrest cashback. I connect to helpline daily but they say the same thing that the issue will resolve as soon as possible. I think it's big fraud...
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Ashishghorpade
from Thane, Maharashtra
Mar 10, 2023
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Even After paying all the dues Loan showing outstanding in CIBIL

I have repaid (Paid in advance) all the due amounts however lender is showing the amount as pending in my CIBIL report.
Even after chasing the matter with Zest Money issue is not yet resolved. Loan account number 4D33M61701D5. Loan provider Piramal Finance.
Please help somebody it is downgrading my CIBIL score.
Piramal Finance also not helping in this matter. Don't know where to go for this....
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Sai Prabhakar
Mar 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELZPL00100008916271 - Duplicate loan account in cibil

Loan Account: DELZPL[protected]
Loan id: 71417AE4524
Acc type: Personal loan
Ownership: Individual
Date reported:[protected]
Date opened:[protected].
Amount: 1267/-
Current balance: 1314/-
Amount overdue: 1314/-

Description of Incident:

July 2022, i have made a purchase of 1267/- in Myntra Via Zest money on 3 months EMI. for which lending partner is...
+2 photos
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Sanjay Firozbhai merani
Mar 10, 2023
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Loan amount not disbursed in account but app show repayment schedule.

Website:Zestmoney

Zestmoney offered me personal Loan, then after I've applied for loan and its approved within no time and there appeared a page showing repayment options of loan which haven't been credited to my account.
The amount is not credited to my account. Still saying to repay

Sanjay Merani
[protected]@gmail.com
+91 [protected]...
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Hi zest team,

I trying to reach by mail for deletion of my account. I am too much frustrated.

I request you to please delete my ZestMoney account from your data base and update in cibil score. Do it on priority...

Thank you
Dilip...
+1 photos
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Rajeswari001
from New Delhi, Delhi
Mar 8, 2023
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Delete my zest account instead

Hii team,

I trying to reach by mail . I am too much frustrated.

I request you to please delete/disconnect my zestmoney account.
Do it on priority....
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Manish Baidya
from Pahlagaon, Andaman and Nicobar Islands
Mar 7, 2023
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Emi debited twice more than a month

My emi had double debited on 6 feb and its been more than a month no response from customer team such a useless company i want my refund with intrest otherwise i will file a complaint in consumer court l.
Mail- [protected]@gmail.com
DOB - 30/10/1998...
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kondra_nikhil_gupta
from Nizāmābād, Telangana
Mar 7, 2023
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Deduction of mandate fail charges even no pending payments on 7th march 2023

- 7th MAR 2023
[protected]ZESTMONEY CONTACT NUMBER)
- KONDRA NIKHIL GUPTA
- Transaction Details
(07 MAR 2023 - Mandate fail chrg txn dt.[protected] ZestMoney)
- So please refund the 295.00 which is deducted. it would be so kind of you.
I have no pending payment in zest money....
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Amitg_34
from New Delhi, Delhi
Mar 6, 2023
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Interest cashback not getting credited

The interest cashback is not getting credited. It’s been nearly 45 days but the Feb cashback has not been credited. Everytime I call they say tech issue and cannot even tell a timeframe by when it will get credited. One of the pathetic company I have ever come across. At the end if they are giving 0% int loan then why the hell they take int and then credit back in the form of cashback. It is all their scam of warning up the money and earning...
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novice_0
Mar 5, 2023
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Harassment and repaying my money back

Address:Lucknow, Uttar Pradesh
Website:zest money.com

I have taken some voucher cards from Zesmoney on EMIs but they promised they will pay the interest back to me as their service is zero interest EMI but for the past 5 months, they haven't paid me a single penny. So I stopped doing their EMI payments so these guys are harassing me by calling me and my contacts every day by calling 30 to 40 times.
I want them to pay my interest back then I will pay their EMIs also I want an apology...
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imkaran2310
Mar 4, 2023
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Loan disbursed but amount not credited.

I applied for a loan from Zest Money and also got approved for it . I have received the Sanction letter and the EMI schedule and it also shows the info on app with the EMI starting from April . I had applied the Loan on 3 March and the Amount is still not credited . This is very unprofessional of the Zest Money Team. It says money is disbursed to your bank account it is pure scam.

Loan Id: 445C9E4E1D2C...
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It says my loan amount is disbursed but no money has been credited to my bank account also they have created emi schedule which they want us to pay what is this scam i request you to please cancel my loan....
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Gagana AC
Mar 3, 2023
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Emi payment nor updated

I have made my first emi payment against the loan I had taken from zest money but the payment is not adjusted against the due in the app. I keep getting the reminders from zestmoney wherein I have already made the payment well in advance, I have even written mails to Customer care but there is no response either. Please help...
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surya2930
from Hosur, Tamil Nadu
Mar 1, 2023
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Loan activated but amount not credited to account

I applied for a loan from Zest Money and also got approved for it . I have received the Sanction letter and the EMI schedule and it also shows the info on app with the EMI starting from April . I had applied the Loan on 28th Feb and the Amount is still not credited . This is very unprofessional of the Zest Money Team.

Loan ID: DB926B55854E...
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surya2930
from Hosur, Tamil Nadu
Mar 1, 2023
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Loan activated but not credited to my bank account

I applied for a loan from Zest Money and also got approved for it . I have received the Sanction letter and the EMI schedule and it also shows the info on app with the EMI starting from March . I had applied the Loan on 28 Feb and the Amount is still not credited . This is very unprofessional of the Zest Money Team.

Loan ID : DB926B55854E...
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Rachit&92098
Feb 26, 2023
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My account credit limit still not approved

This is deepak, my account is still not activated after getting credit limit of 85k but the approval hasn't been done yet. From the past 10-15 days i have been told that it will get approved within 24-48 hours and no one gave me any other possible answer. What kind of customer service are you even providing! All documents submitted and all process have been made complete by my side.

My contact number and also linked with zest...
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Shubhamrathod07
Feb 25, 2023
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Refund not credited and Impacting my credit score

I Am Writing To You About The Refund Of Your Order[protected] For Item Intex Oval Whale Fun Pool Ordered From Amazon I See That A Refund Rs 1810.00 Was Processed On November 27, 2022 By Amazon
As L Have Used Net Banking As A Payment Method Via Zest Money Emi Payment Method The Refund Should Be Credited To Me By Zest Money At The Refund Is Not Reflecting
In My Loan Account From 2months Am Trying To Call But All The...
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darshan0246
from Hyderabad, Telangana
Feb 24, 2023
Mar 1, 2023
This thread was updated on Mar 1, 2023
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Cibil Score Concern

Address:India
Website:zestmoney.in

I have paid all the payments on time but still, they have not updated that to Cibil. I tried to connect with them multiple times but they are only giving fake promises. I have submitted all the statements of all my loan accounts from ZestMoney it is clearly visible that I don't have any due amount for any of the accounts but still they are not able to solve my issue. It has been around 35 to 40 days since I'm pleasing them to solave my issue...
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