ZestMoney Complaints &amp; Reviews

Address: 500039

I never placed and used the vochers to place any orders.

I spoke to your customer care agent and logged a complaint to ensure to stop the approval process of amazon vouchers and cancel my zest acct .

But today I received an sms stating emi starts from may 28, though i never purchased any thing from amazon since the credit limit is 15k but the product I want to buy is 15k .

pl call me on [protected]...

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Address: 560076

Hi,
Am a existing customer of zest money. Last month i applied for a loan to buy a lg led tv from zefo with amount 15540. On 19th april i got sms that my loan has canceled. So i bought tv by using credit card. Then suddenly i got sms on 22nd april 2018 that my loan is approved.

As i do nt need loan any more i asked them to cancel my loan.35 emails send but till now no action taken.
Then suddenly one mail i received...

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Address: Tirupur, Tamil Nadu, 641652

I have received the sms that you have pre approved loan of (As a cash transferred to my bankaccount) 23k than i have received the sms that loan is approved and the money will be reflect in 48hrs but still not receive any loan not evena single paisa but i have received the loan agreement through mail which shows the emi details and 1st due is in 28th day of may 2018 how to accept? Without getting loan who will pay emi i have send my nach also...

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Address: 110025

I have offer of 33000 credit limit loan. But i am unable to use this loan on any partners of zestmoney. Please help me to use loan amout or cancel my laon, very bad customer support system, not interested to continue with this # offer. Zestmoney should provide best customer support. Iam calling from last 5 days but i could not get any information regarding my loan...

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Dear sir/madam,

I have applied for loan in zestmoney last month, however i have not received the voucher hence i bought mobile through other shop. Now zest money sending the email to pay emi for the amount which i have not got and the for using the voucher about which i even don't know the code also. When i contacted zestmoney they are asking to contact amazon as voucher issued in the name of amazon to cancel the voucher and...

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Hi, I requested zest for cancelation of my loan. I haven't purchased any item, but amount Is debited from my bank account. Instead of canceling loan zest is forcing me to accept the loan and pay emi amount. I would like to move to consumer court regarding this issue. No customer service number provided to talk.I will be happy if my issue is resolved...

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Address: Sangli, Maharashtra, 416410

I have apply for loan of 11000 loan on zest money portal. He approved my loan without calling me, then without inform me he also transfer 10000 amount on amazon pay. Few days back i contact to zest money to cancel this bcoz i have not interested purchase from amazon. Please cancel it. Aur ha aise fraud karna band kr dijiye. Call me on [protected]. Muje ye loan nahi chahiye aap jabardasti q mere gale m daal rahe hai. Aur aab batate ho possible...

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Address: Gurgaon, Haryana, 122016

Website: app.zestmoney.in

Hi applied for loan with zest money for amazon and tbey have given me a voucher of inr 8965 which i m not able to use i tried to call hundred time sent email and they are giving any proper response and tbey sent me a message money will deducted for loan from your account. They are simply saying voucher is used wiyhout any proof. Plz take any strict action...

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Address: Rohtak, Haryana, 124001

Sir from last 7 to 8 month, i am not able to access loan from zest money via from mi.com. Credit not extended shows.. Why sir tell me the reason.. I am a regular salaried person... Many time i call you but no response.. Why you are not attending call.. It's not good sir.. If i am not applicable for this service then please inform me with reason... Please sir i have urgent need try to understand my problems..
Regards,
Yogender...

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Address: Chennai, Tamil Nadu, 603202

Dear sir/mam,
I recently bought lenevo k8 note mobile with temperglass in amazon with (Amazonvoucher) under emi. I found that it hangs a lot and its gets overheated while using. So i decided to move the issue with the lenevo service center. They accepted the issue and they insisted me to buy new screen guard. I too bought it. Now the same issue persists and i have to restart my mobile again and again to solve the issue.. Again i...

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Address: Panchkula, Haryana, 134109

Website: Zestmoney

I am one of the existing customer of yours and have never been satisfied with yours services from the day one.
I was payed my full n final loan amount last month on 29th nov 2017 but still i received everyday payment pending reminder from your side.
I am trying many time to contact with you on your given no. [protected] but alway i receive msg all are executives are busy. Your executive who's reminding for payment personally...

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Address: Bangalore, Karnataka, 560064

Website: Zest money

Hai team
My mail is is [protected]@gmail.com

I am one of the existing customer of yours who have never been satisfied with yours services from the day one

However after reciving and damage phone sent mail video of the phone screen shot

Support team played stateing delivery guy trying to contact no response after a debate of 1 month i end up saying will pay the emi cause it my effect the...

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4 Comments

How does this company even exists??? Inspite of repeated mail to them regarding updates on my order and their so called vendor partner not answering, even though i have made a down payment, they do not have the courtesy to reply back to the mails i send them. And they do not have any contact number which is operational for us to speak directly to the company. Very bad....

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Address: 400060

Website: OVERCART

I have ordered for i phone 6 64gb and they said that the phone is not proper because of some internal issue so they cancelled my phone then again i have ordered for i phone 6 16gb so instead of sending the 16gn they sent me 64 gb phone and now i am facing the problem when i have visited the apple store the guy told me its 64 gb i said no its should be 16gb then i have email ZEST/OVERCART to look after this as i have already paid 4 emi the...

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Address: 560020

Website: zestmoney.in

My Order ID is :TQ6ECQ-WL7V-UJSK
I cancelled the order on 15th March 2017,
confirmation email from ZestMoney below
ZestMoney via freshdesk.com
15 Mar (5 days ago)

to me
Hi Thani,

Thank you for writing us at Zestmoney

Your loan is cancelled and we already processed the refund it will credit back to your account in 7 business days.

If there's...

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6 Comments

Address: Mumbai City, Maharashtra

Website: www.zestmoney.in

In spite of many reminders and trail mail, there was ecs mandated on my bank account, i had already cancelled the order and all delay was from their side but still, there was an ecs hit on my account for emi of rs. 2446. On 27th feb 16 which was rejected.
This business in name of startup had started misleading innocent people and cheating on them,...

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