[Resolved]  Zoom Car — blacklisted by zoomcar for no reason

I have been using zoomcar from a year now and a few months ago they blacklisted my account without any intimation or reason. I have been trying to contact them via email, call, even through their 'contact us' portal with no help or resolution. There is no response from their end. I have inr 1000 credit left with me which they are not transferring and they're not even letting me book through my own account. This is an abysmal service.
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Aug 10, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2020
Zoomcar Customer Care's response
Hello Beena,

Greetings!

We are sorry to know that your Zoomcar account is blocked. Please share the email ID for us to look into the matter and revert.

Regards,
Appachu
Zoomcar
 
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