[Resolved] Zoom Car — Money not refunded after 65 days of cancellation

[Resolved] Zoom Car — Money not refunded after 65 days of cancellation

A abhishektiwari.007 from Gurgaon, Haryana Jul 7, 2020

Name:- Abhishek Tiwari Place:- Chennai Booking id :- JP6NO1EA Booking Date:- 15.02.2020 VEHICLE:- Tata hexa 7 seater Journey start date:- 25.05.2020 10.00am Journey end date:- 28.05.2020 09.30am Amount :- Rs. 16323. Dur to Covid lockdown i cancelled my booking on 01.05.2020 thru zoomcar app in my mobile. The apo is showing refund of 16323 pending since 01.05.2020. After several emails, tweets i did not get any response from ZOOM Car. I am mentally and financially stressed due to this. Its a big amount for a middle class person like me, also my company has reduced salaries so i am suffering financially. +2 photos Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Jul 09, 2020 Updated by abhishektiwari.007 Got the refund...thank u so much..I owe u one Verified Support Aug 22, 2020 Zoomcar Customer Care's response Hello Abhishek, Greetings! Please accept our apologies for the delay caused. We see that the refund is processed, you should have received a communication regarding the same on your whatsapp and email. Regards, Appachu Zoomcar
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