Zoom Car — not able to unlock the from pick up location

Address: Bangalore, Karnataka, 560078

Website: Zoom cars

I have booked zoom car and they first made the pickup location some rural area of bangalore. Even ola and uber not able to find the location. Finally found the car from there. Now we have to unlock ourself.!!

Tried that. Not happening.
Called customer care.. They don't have any solution either.

Finally they cancelled the trip since some issue with the car unlocking from their end.

It's 5:30am in the morning and i'm with family standing in roadside of some halli area.

Never ever going to book a zoom again. Pisss offf guys.