[Resolved]  Zoom Car — profile verification

Hi. I am in lucknow right now and wants to rent a car through zoomcar. I have uploaded dl and uid yesterday and waiting for verified. Still my profile is pending and no message. So i requested to you people please verified my profile so that i can book car on rent. It’s urgent. I have one page dl that is provided by my district rto. And i have uploaded the same.
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May 15, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2019
Zoomcar Customer Care's response
Hello Manish,

Greetings!

We are sorry to know that the license is not approved. Please share the email ID for us to have a check.

Regards,
Appachu
Zoomcar
 
16 Comments

Comments

I book a ride of 4 hr 80 kms and at the end i hav driven only 62 kms within the time frame but zoom car overcharged an excess km fee of 1692 ruppes . Please resolve this asap
My email. [protected]@gmail.com

DrGold's reply, Apr 11, 2019
Booking ID JPS6BO7N0
Zoomcar Customer Care's response, Apr 16, 2019
Verified Support
Hello Amit,

Greetings!

Upon checking, we see that the charges are not valid. Hence, we have reversed the charges.

Hope the issue stands resolved. In case you need any further assistance, we shall revert with an update.

Regards,
Sowmya
My profile is not verified I'm submitting in yesterday
My datil prathap m

No: [protected]
Hello zoomcar team,

I am looking for profile verification I have uploaded all required documents.
Here is my email address: brahmoji.[protected]@gmail.com

I need to book a car immediately
Thank you.
Regards,
Brahmoji
Hi zoom car team,

I'm waiting for my profile verification . I'm uploaded all documents . Still my profile is in pending . So i requested to zoom car team please verify my profile . It's urgent so please look into this.

My mail id
[protected]@gmail.com

Thank you
Regards,
Mohan.
I'm waiting for my profile verification . I had uploaded all documents . Still my profile is in pending . So i requested to zoom car team please verify my profile . Because It's urgent so please .
Am waiting for my profile verification and I have booked ride but still its not completed. When I try to cancel the trip it says only half of amount will be refunded. How ridiculous is this, verification completion is not in our hand and how come can you charge for the issues o[censored]rs.
Hello zoom car
I upload all required documents but still not verified please verify them as soon as possible
Plzzzzzz
My email is [protected]@gmail.com

My profile was not verify how much time rSequire for it
sivamsh pavan's reply, Apr 16, 2022
Is ur profile verified now how much time it took
I am trying to upload my documents for past two days and it's still in process can you please verify it as soon as possible the ride is today 2pm...!
Email [protected]@gmail.com
am trying to upload my documents for past two days and it's still in process can you please verify it as soon as possible the ride

[protected]@gmail.com
Hi my profile is also pending for verification. Please do the needful asap.

boudha.[protected]@gmail.com
Hi. I am in Banglore right now and wants to rent a car through zoomcar. I have uploaded dl and uid yesterday and waiting for verified. Still my profile is pending and no message. So i requested to you people please verified my profile so that i can book car on rent. It’s urgent. I have one page dl that is provided by my district rto. And i have uploaded the same.
My profile verification pending more than 4 days, I did not hear anything from Zoom,

Email: [protected]@outlook.com
Hello zoom car
I upload all required documents but still not verified please verify them as soon as possible

My email is [protected]@gmail.com
Hello zoom car
I upload all required documents but still not verified please verify them as soon as possible

My email is harshad.[protected]@vit.edu
I have booked the car and paid money in advance; later i have uploaded my documents and profile is still showing pending. I have not used the car and i am clueless on what is the status.

I have raised customer care requests but of no use. Thinking to lodge a complaint in consumer forum.

Regards
Padmaja

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