[Resolved] Zoom Car — Refund is not initiated from 40 days

Pratheek b rai

Jul 6, 2020

Address: #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage Bangalore North Bangalore District Karnataka India - 560038

I had booked Tata hexa from[protected] to[protected] booking id JPS6NYQ8H. Refund Amount is RS. 7190 which is not yet refund.

I had made another booking of Xuv 5OO id JPS6NYK2C.which I had cancelled and the amount is Rs. 13587 which also not refunded.

I had called customer care regarding this mater. First it was informed at I would get the refund by[protected]. Later I was informed that I would get by[protected]. On the same day I was informed that I would get it by[protected].. but still I didn't receive the refund so I had called the customer care I got no response from customer care.

Kindly look after to it the total amount is Rs.20, 777.00

+3 photos

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Aug 14, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2020

Zoomcar Customer Care's response Hello Pratheek,

Greetings!

We are sorry for the delay caused in processing the refund. Upon checking, we see that the refund is already processed to the source account 24/07/20.

Regards,
Appachu
Zoomcar