[Resolved]  Zoom Car — Refund not deposited after 1 month

Hello, My booking ID- JPS6NYHX8 had booked a swift on 30th may 2019, and I have cancel this booking in the 30th morning. But my refund of Rs. 2999 I have not received in my account till date . When I Call them for the refund excutive ans the refund will be deposited in 30th June but refund not received till date and thereafter I was unable to contact them further. I had also dropped E-mails to the company but no reply has been given to me till yet
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 17, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2020
Zoomcar Customer Care's response
Hello Rupesh,

Greetings!

Due to certain unforeseen situations, we are unable to process the refund for the booking as of now. However, we are already working on this and the refund will be processed at the earliest. We request your patience in the interim.

Regards,
Appachu
Zoomcar
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5685
    Pending
    10
    Resolved
    2594
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information