[Resolved] Zoom Car — refund not received jps6n1gbc

srinivas raju v

from Mysore, Karnataka

Jul 6, 2020

Address: Bangalore

Hi this is srinivas from bangalore.

I have booked a car for 9th july. My booking id is jps6n1gbc. And i have canceled the booking before 20 days. But still my money didn't refund. And i have written an email and tried to call customer care number and waited for 2 hours call didn't connect. Is this the service you provide to customer. Pls look into it and refund immediately.

Regards,
Srinivas

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Aug 7, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2020

Zoomcar Customer Care's response Hello Srinivas,

Greetings!

We are sorry for the delay caused in processing the refund. We are already working on processing the refund, we will check the refund status and notify you once the refund is processed.

Regards,
Appachu
Zoomcar