[Resolved] Zoom Car — refund of close to rs.20000 pending since one month!

ariesaru2002

Jul 6, 2020

Address: Zoomcar Bangalore

My refund of rs. 20000 against varipus booking ids is pending since my cancellation. This was due to multiple cancellations that i had to make since zoomcar was advertising home pickup drop but didn't honour that agreement once i booked the car, so i cancelled it.
I called up zoomcar and they promised to resolve the issue last week but they have not yet responded. Now even their ivrs is not giving the option to talk to customer executive!
Booking ids:
Jps6nyw02
Jps6ny3jh
Jps6nywzf
Jps6nyl2d
Jps6n1nvu

Arun

+3 photos

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Aug 14, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2020

Zoomcar Customer Care's response Hello User,

Greetings!

Please accept our apologies for the delay caused in processing the refund. We are working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed.

Regards,
Appachu
Zoomcar