[Resolved]  Zoom Car — Refund Pending for almost 2 months

Hi,

Such a unfriendly environment this zoom is creating here? totally messed-up with the service zoom is providing.
Its been Almost 2 months that i have been pending with refund amount and this is not for a single ride but for 5 Rides almost nearer to "8k". I just want to ask Zoom management about this- If you are incapable for providing refund for customer then why you guys will take amount?
however you removed the advanced amount now then what about the previous pending refunds.

Here are my booking Id's.

1)jps6nyibj
2)jps6nyztk
3)jps6npg6y
4)jps6np30c
5)jps6np2xc.

Regards,
Rajesh
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Aug 14, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2020
Zoomcar Customer Care's response
Hello Shiva,

Greetings!

Due to certain unforeseen situations, we are unable to process the refund for the booking as of now. However, we are already working on this and the refund will be processed at the earliest. We request your patience in the interim.

Regards,
Appachu
Zoomcar
 
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