[Resolved]  Zoom Car — Refund pending from last 2 months

I had booked endeavour for our trip between 19-23 jun in feb but due to covid pandemic i cancelled my time well before by 8 may 2020. Now the refund of 17, 710₹ is pending from zoom car and now it’s been 2 months since.
If they have even small amount they call us many time but my huge amount is pending for refund. I had complaint for it many times but still no processing.
They are not even picking up my calls and not answering mails i sent.
Please let me know how to counter them legally and ask for compensation.
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Aug 20, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2020
Zoomcar Customer Care's response
Hello Akki,

Greetings!

We are sorry for the delay caused in processing the refund. We are already working on processing the refund, we will check the refund status and notify you once the refund is processed.

Regards,
Appachu
Zoomcar
 
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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