[Resolved] Zoom Car — Zoom Car- Security Deposit Refund Not Received

[Resolved] Zoom Car — Zoom Car- Security Deposit Refund Not Received

A Arun Pratap Singh Kushwah Jul 7, 2020

I have completed my trip on 19-Jun-2020 and waiting for a security deposit refund till now as per policy it will take a maximum of 15 days to refund but till now I didn't get any refund. I tried to contact zoom car customer service but not get a response. I used zoom car service first time and such a worst experience I am facing for refund. I think will never use it in future if this kind of situation occurring. My Booking Id: JPS6NY6U3 +1 photos Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 22, 2020 Zoomcar Customer Care's response Hello Arun, Greetings! Due to certain unforeseen situations, we are unable to process the refund for the booking as of now. However, we are already working on this and the refund will be processed at the earliest. We request your patience in the interim. Regards, Appachu Zoomcar
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