Zoomcar — Account is blacklisted

Suddenly my account is blacklisted even though I have made past bookings. Please resolve this at the earliest
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    Zoomcar Phone
    +91 80 6748 1200
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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