I had booked car from zoomcar at 20 nov 2020. i had paid Rs.999 as deposit amount. Now its more than 6 months they haven't refund the amount. As per the policies deposit amount should refund within 28 working days to the account. Also there is no customer care contact number of support mail id to contact them regarding the issue. Please update when they are gonna refund my deposit.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved
Zoomcar customer support has been notified about the posted complaint.
Verified Support
May 25, 2021
Zoomcar Customer Care's response Hello User,
Please accept our apologies for the delay caused in processing your refund. Upon checking we see that the refund has been already processed on 21/05/21 through the Cashfree link.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment