[Resolved]  Zoomcar — Refund after trip not credited

I booked a zoomcar (booking Id- JPS6NDPPO) on 14th September 2020 for one day. My trip got completed and I was supposed to get refund of INR 4752 within 30 days, it has been more than 30 days and I have still not got the refund. Their customer care number is also not reachable and they don't reply via mail. Please help.
My details- [protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2020
Zoomcar Customer Care's response
Hello, Shivalikchadha.

Greetings!

We are sorry for the delay caused in processing your refund. Upon checking our team is already working on processing your refund, be assured, it will be processed soon and we will notify you once the refund is processed.

Regards
Dileep
Zoomcar
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5685
    Pending
    10
    Resolved
    2594
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information