Zoomcar — Refund payment not received (BOOKING ID # JPS6ND2TI)

Zoomcar — Refund payment not received (BOOKING ID # JPS6ND2TI)

S Sumeet_Ch Nov 11, 2020

I had made a booking with zoomcar, but they cancelled it stating that vehicle is not available and the amount will be refunded. However, it's been around 45 days but I haven't received my refund amount of 4950. The booking was made on 27 Aug and they cancelled it on 28th Sept., as per the policy refund should be reflected in a month but that has not been the case. Please help me with this. +2 photos Was this information helpful? No (0) Yes (0)
Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 15, 2020 Zoomcar Customer Care's response Hello Sumeet. Greetings! We are sorry for the delay caused in processing your refund. Upon checking our team is already working on processing your refund, be assured, it will be processed soon and we will notify you once the refund is processed. Regards Dileep Zoomcar Nov 21, 2020 Updated by Sumeet_Ch Please help me with any updates on the refund status. Thanks! Nov 29, 2020 Updated by Sumeet_Ch I had made a booking with zoomcar, but they cancelled it stating that vehicle is not available and the amount will be refunded. However, it's been around 2 months but I haven't received my refund amount of 4950. The booking was made on 27 Aug and they cancelled it on 28th Sept., as per the policy refund should be reflected in a month but that has not been the case. Please help me with this. I had registered a consumer complaint 15 days ago, but still there has been no action from Zoomcar. They don't provide any updates about the refund. Refund payment not received (BOOKING ID # JPS6ND2TI) Jan 18, 2021 Updated by Sumeet_Ch Zoomcar, the fraud masters, are you guys going to reply ever????? Mar 06, 2021 Updated by Sumeet_Ch I had made a booking with zoomcar, but they cancelled it stating that vehicle is not available and the amount will be refunded. However, it's been around 6 months but I haven't received my refund amount of 4950.
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