I have made a booking with zoomcar for car rental on 24th January 2021 with booking ID JPS6NNI67 but unfortunately they cancelled my trip and amount of Rs 10627 is due to be refunded by the company but has not been refunded till date i.e 5th May 2021. The customer support numbers are not at all working and there's no response for he emails sent. Kindly take appropriate action against the company as the company is trying to deliberately dupe customers.
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May 9, 2021
Complaint marked as Resolved
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Zoomcar customer support has been notified about the posted complaint.
Verified Support
May 25, 2021
Zoomcar Customer Care's response Hello Arpit,
Greetings!
We did check on the concern raised and we see that the refund has been successfully processed through the Cashfree link which has been shared with your registered number on 06/05/21. Please check with your respective bank for confirmation.
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