[Resolved] Zoomcar — Refund pending since more than 6 months

[Resolved] Zoomcar — Refund pending since more than 6 months

B Bharath Vishwanath Nov 10, 2020

This is regarding the pending refunds of two of my bookings (booking id- JPS6NYRK3(₹4586) & JPS6NY8XM(₹3599)). You claim to settle the refunds in a maximum period of 30days, yet i haven't received my refund yet! I have contacted customer care multiple times, have tweeted about it multiple times, the response will be the same "will process it soon" and its been more than 6months and still pending. I am loosing trust and patience on zoomcar. +1 photos Was this information helpful? No (0) Yes (0)
Aug 11, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 15, 2020 Zoomcar Customer Care's response Hello Bharath. Greetings! Please accept our sincere apologies for the delay in processing your refund. Due to some unforeseen situations, there is a delay in processing the refund. We are working on it, rest assured, we will ensure that the refunds are processed as soon as possible. Regards Dileep Zoomcar
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