[Resolved] Zoomcar — Zoomcar not refunded money

[email protected]

from Bengaluru, Karnataka

Jul 8, 2020

Address: Vizag

Have booked the car rent in may in the offer period and the journey date was 9th june but due to some issue have cancelled my booing on 5th. App is showing pending refund as 3500/- from past 1 month. Have mailed around 5 times from app but no reply. Mail to zoom support ask to raise query from. App but no reply.

My booking id - jps6ny8v2
Cancelled on 5th june 2020

+1 photos

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Aug 6, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2020

Zoomcar Customer Care's response Hello User,

Greetings!

Please accept our apologies for the delay caused in processing the refund. We are working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed.

Regards,
Appachu
Zoomcar