Ecom Express Complaints & Reviews

Ecom Express Surface 2kg
AWB #[protected]

Shipment sent on 10th January. Faked delivery attempts thrice. Neither the buyer-consignee nor seller got any call for the delivery and the non delivered reason is simply marked as consignee not available wrongly. Despite escalating multiple times, the escalation is simply ignored.

We sent a high value order Rs3235 and it got struck with no further update from the...

Till to receive any communication from courier end after 20 days. The false material is received and handed over to the courier local office. Please provide help....

This is very very bad about your ecom express. My product is ordered 4 day ago and I have filled properly my address but this do not deliver and when I call they never say truth . They speak full lie . I really want to slap this ecom such a dirty and super disappointed experience 😡😡😡😡😡....

Hi my order is to be delivered by 15 Jan yet it's still stuck I want to get it delivered by today I can see it's in same city for days now and not actually getting the delivery even after delivery date has been passed the I'd is [protected]...

My shipment number is [protected] which was shipped through Ecom Express. The order is stuck in the same place since over 4 days. It is in a close location to me and ideally should have been delivered 3 days ago. Ecom told me that the shipment is untraceable. I don’t understand what that is supposed to mean. I want immediate resolution to this....

With respect to the above tracking number the correct pin code is 560091 and not 560092, accedently both the pin codes are mentioned from fire boltt, kindly get it delivered to 560091...

Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and My Order has been Stuck at the Same Place since the Past 4 Days... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent....

Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and My Order has been Stuck at the Same Place since the Past 4 Days... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent....

Tracking number [protected] says that product is delivered to customer at 10:53 AM ON 4th Jan but I have not received this product.I checked with main gate security and I have my main gate footage where no one came to deliver anything.
They have not shared the delivery agent number.
Please help me resolving this issue.
The Amazon product is AO SMITH Z2+ RO cost around 17k....

Product was booked on 25th of December, even after multiple follow-up no dates / updates are provided neither the product was delivered, nor the mail was addressed. No dates were provided, only point of contact (IVC) still states expected date as 30th Dec 2023.

Tracker : https://ecomexpress.in/tracking/?awb_field=[protected]

Also, the product was delivered to nearest hub (Dholi, Bihar), but now the tracker states...

Had ordered a product from Nifa Traders which was sent through ECom Express vide docket number[protected].

when i got a delivery message on 27th December. i waited for their call to deliver the product, however when i did not get a call till evening, i called them in the evening and i was told that he went back. when i checked with our security, i was told that no one came in looking for me.

i called them again...

I placed an order from a ceratin site and it was showing that i will get my order tomorrow. None of the delivery partner called me and delivered my order and infact the ofd lock is applied to the order and i am not getting my order delivered. None of your customer care is responding, kindly deliver my order....

I have placed my order from puma app on 21 dec, and it has to be delivered by 23 but ecom express delivery agent haven't delivered my order on that day, it's still pending, I'm writing this on 28 dec, still I haven't received my order, on the puma app it's showing ofd lock applied, but why, delivery agent of ecom express neither call me not made any attempt to be on the location, please resolve my issue, my order is[protected] and my tracking...

My package was supposed to be delivered on 20th dec but it is still undelivered. A Fake attempt was made on 22nd dec but the customer received no call from the delivery partner . But the package is was undelivered saying the customer refused delivery. As of 23rd i have raised several complaints but no action has been taken yet. Ofd Lock has been applied this morning I don’t even know what does it mean. I just want my package to be delivered...

The package was marked undelivered when there was no attempt for delivery.

Upon contacting the delivery person he said he will be delivering it the next day but instead it is showing on the tracking page 'OFD lock applied ' and there has been no update since.
This is a prepaid order. ID: #[protected]
I demand a resolution ASAP....

Dear all, I have ordered few Automotive parts from BOODMO site on 30th Nov’2023. Order was sent by Ecom Express. Immediately product was sent by seller and shipped through Ecom express. Product was arrived successfully at Pune ware house/hub on 2nd Dec 2023. Now measure problem with ware house/hub operators are unbelievable. Till todays date there wasn’t a single call from delivery guys and message were dropped saying “ product is out...

Dear all, greetings!!
I am really disappointed with the service of Ecom Express. I have recently ordered the Automotive part from Boodmo app on 30 Nov 2023. Company has shipped the part via Ecom Express. Part has reached to the warehouse.( pune Maharashtra) now from here the problem has started. Every day saying “ customer was not reachable” “ address is not locatable” addressee is not contactable” OFD lock is applied”...

I received a parcel I didn't order on cod for RS.299 and my mother received the order and did the payment. later when she discussed we realised we got scammed. how scammer has our address...

Ecom Express is one of the worst courier company in India, it is full of fraud peoples committing fraudulent activities. If you are planning to use their service then think before sending as they will steal your product and deliver an empty or fake product. I have been a victim of this fraud company, Don't use their service at any cost, even for free. Recently I was supposed to receive 2 shirts in a package but I have received an empty package...

Still not getting product your delivery person not called n put up the false remark on your tracking...