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[Resolved]  Ace2Three — Redeem status successful but not credit in my bank account

Address: Mumbai
Website: ace2three.com

I did redeem today rs. 1000/- but at this time not credit in to bank account. Redeem status successful in a23 app.
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Aug 6, 2021
Complaint marked as Resolved 
Ace2Three customer support has been notified about the posted complaint.
Jun 06, 2021
Updated by KarshanBhatiya I want today redeem credit in my bank account rs. 1000
Verified Support
Jun 22, 2021
Ace2Three Customer Care's response Hi,

Greetings from Ace2three.

With reference to your query received inquiring about redeem status, please be informed that the redeem of amount 1, 000 requested on 06-Jun-2021 was approved and processed immediately to your Bank account on 06-Jun-2021.

Please check your bank account statement for the same and get back to us.

Please note that whenever you place a redeem request, your redeem will go under scan (Automated checks) and will be processed immediately, if there is no unusual gameplay activity is identified.

Once the redeem is approved from our end, an automated SMS notification will be sent to your registered mobile number. The amount will be credited to your bank account in the next 4 hours post receiving the SMS.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards,
Team Ace2Three.
 
3 Comments

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Comments

User ID subramani006 I redeem rs. 9793 6/8/21 redeem status success but money not credit Bank account already 3 days complete customer service is bad not prefer response

Reply
Hi, did you got your money back, I am asking you because I am facing this issue now
Reply
Why does it take so long to redeem?
Reply

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