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Ace2Three Complaints & Reviews

www.ace2three.com
2.4
Updated: Sep 3, 2024
Complaints 289
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115
Unresolved
174
Good! Ace2Three values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Ace2Three step up their efforts to fully resolve all complaints 👍
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My withdrawal pending
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Redeem status successful but not credit in my bank account
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not able to add cash

Ace2Three reviews & complaints page 13

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S
SURIYAN PANDURANGAN
Mar 26, 2020
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cheating the money

Address: Madurai, Tamil Nadu

Ace2three site fictiously places players opposite to you, then they win, it is purely cheating, some law enforcement check their software algorithms, save public money in this curfew period where everyone looking to spend time sitting at home.....
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V
venkat6679
Mar 20, 2020
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card distribution issue

Address: Chennai, Tamil Nadu, 6000074

Hi,
In this gaming site also, the cards distribution is not perfect and because of that i lost big money within two weeks time. Their current customer support team are not available to respond for the customer request.

We would need to take remedial measures whether they are running these gaming site for skill or they are using it for public to make money from them.

We would need to take into our government...
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S
Sahithi Channel
from Mumbai, Maharashtra
Mar 18, 2020
Jun 29, 2022
This thread was updated on Jun 29, 2022
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winning amount not credited

I'm playing super 25 game in this morning i'm in first place they didn't give my winning amount.
My i'd is sahithivenna
Please give my money back please. Please don't cheat me sir. You should teach them a lesson.
This is not first time that always cheat me. Im complaint on their customer service but they didn't respond. Please help me out sir.
I called them but they didn't respond. Please help...
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Ishraq4
Mar 5, 2020
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company fraud and cheating people

Address: Hyderabad, Telangana, 560024

Hi, I have been playing ace2three rummy games and I have seen in the end, no one makes money. It's all planned loot from head infotech. They track each customer and their transactions with all personal details as well. The game is set in a way that you win one game you lose 10 games. Likewise they have planned. If we ask for details, they deny n only say that it's auto generator we don't have control. They have put policy purely baseless....
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S
Sahithi Channel
from Mumbai, Maharashtra
Jan 5, 2020
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redeem money not credited every time

I didn't get my money back every time i. Here for complaint then only they gave my money else they didn't give my money please help me with the service. Im lossing huge money in this account two three this is very fraud app i never seen than rummy circle is disgusting but this is too worst than rummy circle. Please reflect my money into bank sir please help me...
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Sahithi Channel
from Mumbai, Maharashtra
Dec 29, 2019
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refund not credited

Ace 2 three is bloody disgusting app i never seen please block the app ban that app. They cheated me. They make me fool they didn't credit my money to my bank account. Im already complaint on it but they didn't respond to me. But they cut my money yesterday while playing they close my table but they didn't refund my money. Please i need justice help me sir...
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G
Guruvareddyk
from Manuguru, Telangana
Dec 29, 2019
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game fraud

Address: 1-9,, Theni, Tamil Nadu, 523333

Ace2three.com — they cheat me

1 review
India
Guruvareddyk channel on dec 28, 2019
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As im playing in their app they suddenly closed my table and it doesn't open anywhere. I want refund my money. I loss my huge money just today bcz of nonsense maintenance. I need my refund. Please helping me. I don't trust that bloody app disgusting rummy anymore
Please refund my money....
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S
Sahithi Channel
from Mumbai, Maharashtra
Dec 28, 2019
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they cheat me

As im playing in their app they suddenly closed my table and it doesn't open anywhere. I want refund my money. I loss my huge money just today bcz of nonsense maintenance. I need my refund. Please helping me. I don't trust that bloody app disgusting rummy anymore
Please refund my money. You should teach them lesson. Please help me sir. I want my 250/- back...
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Sahithi Channel
from Mumbai, Maharashtra
Dec 26, 2019
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they didn't credit my money in my account.

Address: West Godavari, Andhra Pradesh, 534460

Not able to play cash games please solve my problem and my withdrawal money not credited in my account.im playing fair play.u can check i[censored] want please deposit my money in my account.
I'm withdraw my account money to my account of SBI but it didn't credit in my account.and my games not working.
Please solve my two problems
1) please give my withdrawal money
2) i can't play games in app.
Please solve my...
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D
devil9096
from Mumbai, Maharashtra
Nov 26, 2019
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cheating people

Address: Hyderabad, Telangana

Hi ace2three team is cheating people, how I they are cheating i want to tell here. Suppose if I won game and I redeem around 20000, they will block your amount and send mail saying that security alarms raised. If security alarms are raised then and their itself they have to block the players. After WINNING all amount they will say two players are helping each other kind of reasons. And what amount redeem amount they will not credit that amount...
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R
Reddy991227
from Mumbai, Maharashtra
Nov 19, 2019
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withheld money account details not updating

Address: Bangalore, Karnataka

Hi, i asking them update my kyc and pan card details in my new account as it is creating a problem same details mentioned in my old account, i asked them delete from old account so add in my new account, i sent couple of emails from registered emails from old account and new account, also shared my kyc details, it's been more than 18-20 days and i am keep sending emails, but they are not responding after i sent documents what they asked,...
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Debaraj Dora Dashari
from Mumbai, Maharashtra
Nov 12, 2019
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ace2three

Address: Hexaware, Mumbai City, Maharashtra, +91

Hi friends my name debaraj, don, t play ace2three game with real cash. It is really cheated to people. The admins are super madorchod hai, unko malum reheta hai ki konsa card next ayega. I have experience of 6month playing ace2three lost 11000 in all rummy site. Friends don't play any online rummy sites, all are fake. Don't play with real cash, it is full additictive game, first they give good cards, then you loss all money. You never win...
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Peteti185645
from Mumbai, Maharashtra
Oct 30, 2019
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customer care numbers are not working

Address: Guntur, Andhra Pradesh, 522002

As i m trying to contact customercare people from past 10 days im disconnecting by ivr call only, no employee has taken the call. My doubt is no employees are working in customer service. The company just cheating the people with ivr call only. As i want to close my account with the site i haven't found any link in the site/app. Check the fairness of the company so that many of people can survive....
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S
Somu7979
from Mumbai, Maharashtra
Oct 5, 2019
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ace2three.com is fraud

Website: Ace2three.com

I am somu, i file complaint on ace2three.com because i play 101 pool game and i won upto 900 rupees. After i lost money 186 rupees. And remaining amount 719rupees are in my a/c on 1st oct. On 2nd oct i open the game and i saw my balance is nill. On that time i dont understand what happend to my balance. On that onwards iam trying to cal ace2three but they are not responding, so i complainting here. My id boghuu4567...
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Jaganathan Krishnan
from Gingee, Tamil Nadu
Sep 30, 2019
Resolved
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the organization is cheated

Address: Amman koil street, 604151

Hi i am jagan today (30/9/2019) i had played 101points rummy (10 rupees each player and 6 players played the game) the id is[protected]. At the time approximately 16.05pm onwards.

Start the game i had played first round, i had won the first round game. But another player point is zero
How is that possible?

Ace2three organization is cheated me.

So i have complaint to ace2three game organization...
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A
adsasdasdasdasds
from Mumbai, Maharashtra
Aug 8, 2019
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fraud game you would be playing with their players who can see your cards

Address: Raigad, Maharashtra, 410206

THIS IS THE MAIL WHICH I RECEIVED FROM ACE2THREE WHILE LODGING COMPLAINT AGAINST THERE FAULT

Its unfortunate to know that you feel this way.

Referring to your e-mail received on 31-Jul-2019, we would like to inform you that we at Ace2Three ensure that all players get a fair platform to play.

We do not show partiality to any player. Once the deck is shuffled, it is set, and the order in which the cards...
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R
Raj Velicharla
from Adilabad, Telangana
Jul 9, 2019
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purchase

I purchased 4000 on 8th July, this amount debit from my bank account but not credit to my Ace2three account. Pls solve my complaint. My user name is(shadow1987), password is (bulletraj). I am a regular customer but they don't resolve my problem without complaint. I am trying lot of times to their customer care number but they don't answer me. This is not a way to honour a customer....
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K
Kalyan11994
from Mumbai, Maharashtra
Jun 5, 2019
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ace2three rummy plus isn't responding.

Address: Visakhapatnam, Andhra Pradesh, 530045

Producing steps:
1. Started playing howzat special tourney at 5th june 2019 at 00:15
2.in middle of the game app got closed and not able to open.
3. After some time it is showing the message "ace2three app isn't responding"
4. After some time app is opened, my game status is running but i'm not able continue my game. Almost i lost.

Attaching screenshot for your information....
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A
Ashu1212
from Pune, Maharashtra
Apr 22, 2019
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cheater

Address: Om Sarswati chal. Gauripada vasai east, Thane, Maharashtra, 4001208

Cheater hai madarchod yeh log..
I playing rummy over 4 year...
And i experienced it...
Every time they have same reply play with skill
Thumri ma ka bosda jab card hi nahi ayga tho ganta skill kaam aygi...
In every tourney they select there own winner.. No chance of other to win..
Chor hai yeh log mere pass proof hai game play.. 9 game in row with worst card...
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Prabu Divya
from Mayiladuthurai, Tamil Nadu
Mar 19, 2019
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not able to add cash

I have an account in ace2 three but not able to add cash in it. The transaction is being failed every time. Please check it and rectify it. I am interested in playing rummy in this site so do me the favour. My account is prabusre. Check my account and clarify the problem. It is very important for me. For the past two days i am trying to add cash but not possible. Check it....
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