Claimed

ACT Fibernet Customer Care Contacts

2.8
Updated: Jul 2, 2024
Complaints
4528
Resolved
2326
Unresolved
2202
Complaints
ACT Fibernet
Customer Service Contacts

ACT Fibernet Phone Numbers

Phone
+91 91 2121 2121
82
206
+91 72 8899 9999
35
134

ACT Fibernet Website

ACT Fibernet Head Office Address

Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar
Bengaluru
Bangalore District
Karnataka
India
560010

ACT Fibernet Social Media

ACT Fibernet Working Hours

Monday 12:00 am - 05:00 pm
Tuesday 12:00 am - 05:00 pm
Wednesday 12:00 am - 05:00 pm
Tuesday 12:00 am - 05:00 pm
Friday 12:00 am - 05:00 pm
Saturday 12:00 am - 05:00 pm
Sunday 12:00 am - 05:00 pm

Additional ACT Fibernet contact information

Mr. Shreyas Bangera Nodal Officer Mr. Anand GS / Mr. Suresh Babu Appellate Authority 9:30 a.m to 6:30 p.m (Monday to Friday)   

Hide additional information

ACT Fibernet Overview

Latest complaint Want refund due to not provided service has been filed on 02/07/2024. Latest Resolved not promised speed / no new router was resolved May 2, 2024. ACT Fibernet ranks as the #3 most complained about among Broadband.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with ACT Fibernet. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent ACT Fibernet reviews & complaints(4528)

H
Hardik Gohel
from Ahmedabad, Gujarat
Jul 2, 2024
Report
Copy
Verified Company
Verified Company
ACT Fibernet Customer Care
Service available

ACT Fibernet — Want refund due to not provided service

Address: Siddhidhata Aavika vandematram gota

I have act fiber internet with plan of 50 Mbps but I m getting 10 to 15 Mbps speed which is not acceptable any how. I have asking from last 8 days I have raised ticket but not one responding, so if they can't provide service I need my refund money any how.
Ac[protected]
Ticket no:SR[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pharinath
from Chennai, Tamil Nadu
Jun 2, 2024
Jun 2, 2024
This thread was updated on Jun 2, 2024
Report
Copy
Verified Company
Verified Company
ACT Fibernet Customer Care
Service available

ACT Fibernet — Junction box power credit stopped

Address: Chennai

ACT broadband promised Rs. 50 credit for junction box when they installed in my apartment. I am ACT customer since 2020. Recently for last 5 months the credit was suddenly stopped without any intimation or a formal communication.
This is NOT ACCEPTABLE on ACT's part by cheating a customer like this....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
arulpiereraj
from Chennai, Tamil Nadu
May 2, 2024
May 2, 2024
This thread was updated on May 2, 2024
Resolved
Report
Copy
Resolved
Verified Company
Verified Company
ACT Fibernet Customer Care
Service available

ACT Fibernet — not promised speed / no new router

On March 3rd 2024 I moved to a 400 MBPS plan for 6 month and paid the amount.

I was getting the same speed of 300 mbps as per my previous plan.

When contacting support, they do basic troubleshooting and speed is still the same. Support team further told that my router only support speed of 200, above that it cannot provide. I informed agent to make changes so that I get the router delivered.

Today...
Helpful
Found this helpful?
Write a comment
Report
Copy