Air India — Agency not crediting refund money

Balisaku

from Tiruvallur, Tamil Nadu

Dec 8, 2021

Address: 92porur gardens phase 1p, vanagaram

Two tickets booked through agency to travel on 20th March 2020 from CHENNAI to SANFRANCISCO could not be performed due to COVID and cancelled through the agency in June 2021.Agency intimated full refund in last week of SePTEMBER 2021 but yet to credit the refund to my account..Please do the needful . BALAKRISHNAN, [protected]@yahoo.co.in, [protected], 8th DEC 2021
Passenger Details 1. JEVANTHI RATNAM BALAKRISHNAN (72)
2. THYAGARAJAN SAKUNTHALA (71 ) - PNR and REFERENCE numbers are not given as original tickets left at CHENNAI .
Agency Details : ALL INDIA TRAVEL AGENCY, 14301501
B6, Basement, PARSN COMMERCIAL COMPLEX, CHENNAI -600006
phone :[protected]

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Comments

supervisor

Dec 9, 2021

The absence of the valid tickets, of its valid copies or of valid PNR, among other mandatory evidences, does not allow to consider a complaint of anonymous against the Air India or against the other carrier.