[Resolved]  Air India — Mentally harassment

I received an email that my flight AI986 on 30th Nov 2023 has been delayed, and the new time was 12:35 instead of 22:30. I was at the airport at 9:30 where the check-in counter staff told me that all my 5 tickets were (exchanged) not available in their system. They asked me to call Air India or MMT, but both blamed each other. We tried to meet the staff of Air India there she tried to help us as well but she gave similar information. We left the airport at 1:30 and now we have to pay the fine as well since we're on the tourist visa, which has expired now. Now the status shows NO SHOW, but we were there at the airport for such a long time.

I want Full expenses And penalty of visa expire
I have been harassed By Air india.
Otherwise i will take legal action i will also go to consumer court

Please find my PNRs below:

5OLIBY
5J8M8E
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Dec 2, 2023
Complaint marked as Resolved 
My complaint is not resolved
Air India customer support has been notified about the posted complaint.
 
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