Submit a Complaint
Claimed

Air India Customer Care Contacts

www.airindia.com
1
Updated: Feb 28, 2025
Complaints
3167
Resolved
295
Unresolved
2872
Bad 😕 It seems that Air India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts
Air India
Customer Service Contacts

Air India Phone Numbers

Toll free
1800 180 1407
211
161
1800 223 7776
27
31
1800 625 6424
15
20
Phone
+91 11 2462 4075
56
44
+91 22 2581 8515
13
18
+91 11 2462 4074
10
11

View more phone numbers

Mobile
+91 84 4304 4488
75
68
+91 84 4304 4499
12
17
+91 85 8396 8001
12
18

Air India Website


Air India Head Office Address

Marine Drive, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400021

Air India Social Media

Air India
Air India
Air India

Air India Working Hours

Monday 12:00 am - 12:00 am
Tuesday 12:00 am - 12:00 am
Wednesday 12:00 am - 12:00 am
Tuesday 12:00 am - 12:00 am
Friday 12:00 am - 12:00 am
Saturday 12:00 am - 12:00 am
Sunday 12:00 am - 12:00 am

Air India Company Representatives

A
Air India
A
Air India Cargo
Airlines
Air India
Contacts

Air India Overview

Latest complaint Inhumane treatment of infant on Air India flight has been filed on 28/02/2025. Latest Resolved Mentally harassment was resolved Dec 2, 2023. Air India ranks as the #5 most complained about among Airlines.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Air India. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Featured stories

To get the remaining balance amount of $280 against ticket cancellation
Full refund due to medical reasons
Unacceptable service/refund request

Recently resolved complaints

View all complaints
Resolved
Mentally harassment
Resolved
Flight cancellation
Resolved
Refund of ticket

Most useful reviews

90
Fake job offer letter
38
Job scam/ fraud in name of job
21
Air india airlines fraud hr - mohit sharma

Recent Air India reviews & complaints(3167)

View all complaints
D
debjani_barman
Feb 28, 2025
Report
Copy
Verified Company
Verified Company
Air India Customer Care
Service available

Air India — Inhumane treatment of infant on Air India flight

I am writing to formally complain about the unacceptable treatment I experienced while traveling on Air India Flight AI188 from Delhi to Toronto on February 19. I was traveling with my 7-month-old baby under PNR 6RIVCT, while my husband had a separate PNR 6RJS9Q.

Prior to our journey, my husband received an upgrade offer to First Class via email, which he accepted, assuming that either I or my baby could switch seats with him...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aniket42
Jan 24, 2025
Report
Copy
Verified Company
Verified Company
Air India Customer Care
Service available

Air India — Fraud Job Alert

Getting calls from Air India regarding jobs related data entry and field staff and have to pay Rs 1399 for registration.

Date: 24th Jan, 2025
Name: Aakansha Verma
Number: [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AKanserski
Sep 27, 2024
Report
Copy
Verified Company
Verified Company
Air India Customer Care
Service available

Air India — Airline failed to provide paid for seating and discriminated against us

Address: 6 Marilyn Ct, Currumbin Waters QLD 4223, Australia

Complaint in relation to Flights AI 282 Colombo to Delhi 23/9/24 Paid Seating 9 A & B AUD $ 60.20
Complaint in relation to Flight AI 302 Delhi to Sydney 23/9/24 Paid seating 11 H & J AUD $ 120.40.

Online check in confirmation email confirmed our flights and seat allocation as per our booking.

Checking officer at Columbo allocated us other seats for Columbo and Delhi Flights despite having our Air India...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

SpiceJet
1
(3443)
IndiGo
2.7
(5645)
Ibibo Group / Goibibo
1.8
(5127)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR