Bad 😕 It seems that Air India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
my parents came from india and now they want to go back. i rang [protected] and asked for any tickets available in the month of feb2008. i spoke to MARIA in the call centre of mumbai..advised me one ticket is available and another one i will put in request. MARIA said for one ticket you have to pay £26.00 on the counter and advised me you need to ring back after two days if the tickets are confirmed or not. i advised MARIA that my parents...
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