[Resolved] Air India — cancellation charges

Moumita Roy Chakraborty

Mar 7, 2020

Address: 35/1 B T Road,, Kolkata, West Bengal, 700056

I had booked e ticket[protected] dated 10th april from kolkata to bagdogra through yatra. It was refundable tickets, however while cancelling the same the refund amount is only reflecting as rs953 (I had paid 11886 while booking). Cancellation charges cannot be 10000 rupees right? Can you please check? I have not cancelled it yet. Why did it reflect as refundable while booking then?

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Aug 5, 2021

Complaint marked as Resolved

Air India customer support has been notified about the posted complaint.

Mar 07, 2020

Updated by Moumita Roy Chakraborty had booked E Ticket[protected] dated 10th April from Kolkata to Bagdogra through Yatra. It was refundable tickets, however while cancelling the same the refund amount is only reflecting as Rs953 ( I had paid 11886 while Booking ). Cancellation charges cannot be 10000 rupees right? Can you please check? I have not cancelled it yet. Why did it reflect as refundable while booking then?

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Comments

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Mar 9, 2020

Dear Moumita,

Greeting from Yatra.com!

Thank you for contacting us, we are not able to get your booking details, it is showing protected. Request you to kindly help with the details so that we can connect you to assist.

Regards,
Yatra Care