Air India — cancellation of flight

jv2105

from Noida, Uttar Pradesh

Dec 28, 2018

Address: New Delhi, Delhi, 110010

Website: air india

My father in law mr t v george was booked a flight from kochi to delhi on 27 dec 2018. The flight no ai 47 departure time 2015 hrs cancelled due to tech problem. Though after a long wait they given hotel accommodation. Early morning they told that the flight is at 1100 hrs on 28 dec 2018, so they askedto vacate the room at 0700 hrs 28 dec 2018. After reaching the kochi air port, he has given a ticket to bangalore and from bangalore to delhi. The flight suppose to move at 1230hrs. My father in law is a senior citizen with above 80 years age allow to carry his luggage all along, despite have a direct ticket forced to travel through a connecting flight at bangalore and almost a delay 0800 hrs as travelling.

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Comments

supervisor

Jan 3, 2019

it is impossible to check such complaint as the author produced / attached no piece of related document :
- each passenger full name
- e-ticket IN FULL which shows the conditions
- 1st boarding pass
- 2-3 boarding passes which had been issue din exchange,
- airport where the delay has happened.
So, such anonymous complaint has no grounds and has no reasons.

You are advised to save
- each e-ticket
- ecah boarding pass for future legal claims within 1 year from the last flight.

You can submit the exact complaint for the delay at the site of the air carrier.

The air can satisfy your claim or can refuse to satisfy within 15 days, if in India.
It is usless to request the same subject matter more than 2 times from the same air carrier (example, gimme 1000 ruppes for the unidentified delay).

The later solution (if no compensation received) is via local court only.
The expected expences for legal civil matter can be:
- government fees [ from 200 ruppes total] + own efforts on the collection of ecah document,
- legal fees for assistance of a lawyer or of legal professional [ from ~4000 rupees] + own efforts
The fair court shall award all reasonable lawfull losses, moral compensation, paid fees by their judgement.

I am not associated with the air carrier / government/ service provider.

sr manager for ICAO irregulations matters
e mail: aryan {at} vivaldi.net
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