Air India — denied boarding pass

lovesangdoma

from Delhi, Delhi

Apr 14, 2019

Address: Chandigarh, Chandigarh

On 13th april, 2019 i was travelling from chandigarh airport to kushok bakula rinpoche airport, leh ladakh by flight no ai 458, with my mother and two other friends. After the baggage check in, they said my luggage was 10 kg more than the actual one. So me and one of my friend went outside to return the extra stuff to my brother who was waiting there. After we come back they did the baggage checking again and said it is fine now, but did not provide the boarding pass. And told us to stand in a queue again which was way too long. Air india staff intentionally did it and made us miss the flight and did not provide any assistance. I called the customer care and they suggest me to write a online complain. Our ticket charges was total rs 12000. My email id is [protected]@gamil.com and contact no is [protected]. Please help me out for my refund as early as possible

Was this information helpful?

No (0)

Yes (0)

Air India customer support has been notified about the posted complaint.

Related Air India reviews

View all 3167 Air India Reviews

Comments

supervisor

Apr 15, 2019

to the author;

REMEMBER:

1. Nobody has aduty to talk or to reply to anonymous.

2. Nobody has a duty to provide free help or assistance withpout charge.

"Free help" does exist nowhere.

3. Nobody has a duty to send money to anonymous via e-mail.

4. Nobody has a duty to examine complaints without evidences.

sr manager for ICAO / IATA irregultons matters
Aryan enginners ltd
e--mail : aryan @ vivaldi.net // < aryan(at)vivaldi.net >

gyan1008

from Jaipur, Rajasthan

Apr 24, 2019

Cleartrip Id [protected]
PNR J959M
Flight No. 9I 9684
Flight cancelled by the airline as per their advice attached but zero refund issued.