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9%
Complaints
3168
Pending
0
Resolved
295
+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
- name of passenger,
- airpport of the delay
- ticket
- boarding passes, which shows flight number and date+time
- reasonable prove of loss, if you know it, for examle, you have bought anything due to delay for more than 500 rupees.
There is a standard compensation is foressen by law due to a delay of flight.
The air carrier has 15 days for the satisfaction of the compensation or for its refusal following the receipt of the complaint.
Note, it is usless to request the same subject matter more than 2 times from the same air carrier.
All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian local court.
The expected expences for legal assitance can be:
-- government fees [ from 200 rupees],
- legal charges for assistance of a lawyer or of a legal professional [from 4000 rupees, if in India]
The court shall award the proved losses, moral compensation (if you wnat the civil case), paid fees by the final decsion.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@