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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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9%
Complaints
3168
Pending
0
Resolved
295
+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
- no e-ticket
- no boardng pass,
- no prove of any loss.
Such type of claims can be adressed directly to the air carrier or
to the operator of the site, where the passenger had purchaced the e-ticket.
The duty of the recepient of the complaint, if the complaint is legally binding to,
is to compensate within 15 days.
Following 15 days, if no satisfied decision is receved,
all disputes shall be resolved via the local court only.
Note, it is usless to request the same subject matter more than 2 times from the same service provider.
All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
The expected expences for legal assitance can be:
- government fees [200-2500 ruppes ],
- legal fees for assistance of a lawyer or of legal professional [ from 4000 rupees]
The fair court shall award all reasonable losses and paid government fees to the passenger.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@