Air India — missing baggage

Address: New Delhi, Delhi, 110029

I'm a student studying in london, i was flying back to delhi via mumbai. I had my luggage in mumbai with me, after that i haven't seen it. I filed a report the reference number is : delai30823, the status is: item located, confirmation pending. I was promised by your staff that i'll get the baggage on the very same day as it is lost domestically. I haven't received any calls from air india's side and when i'm trying to call them on the number mentioned no one picks up. I had 2 bags in check in, both of them were missing, this is a huge problem for me, please contact me asap.