Air India — Refund against cancellation

Address:

FLAT NO 003 A WING TANSEN LOKPURAM CO-OP HSG HOSIETY PAWAR NAGAR ROAD NEAR HIRANANDANI MEDOWS

I am following up from one year for my refund ...Below is the summery of my communication with team Air India

Team Air India,

It is really very painful for me to follow every day from more than a year to get a refund of my hard earned money.

Pl go thru below mail you have written on 25th feb 21 that (Due to system settings refund of any ticket issued more than a year ago can not be credited thru normal channel)

And ask for my bank details for RTGS and in reply I have shared my bank detail on same day. Details are below sharing again.

1) Name of the bank and address of the account holding branch--- Pokharan road Thane (Branch code -11707)

2) Name and address of the Account holder-Rajkumar S Yadav Flat no-003 A wing Tansen lokpuram CHSL Thane west 400610

3) Complete Account No.-----[protected]

4) IFSC No.-----SBIN0011707

On this your team replied on 1st march 21 saying that your PNR number is not matching and again asked for e-ticket numbers and the same was provided by me on 2nd march morning 8.50 am.

And after many follow-up I have got a reply on 11th march 21 saying (Your transaction id for refund is 098C214395NE9 . Kindly check your bank account with the given transaction id.)

Again after too many emails and reminders on 7th April 21 I got may saying that your payment is (initiated on 23 FEB 21 and it will be credited in your account as soon as possible. We request you to kindly contact your bank account where you have paid for the flight.)

I am begging pl let me know how many days required to refund received, checked with my bank still payment not received. Confirm me the date by when it will happen.

Regards,

Raj kumar
[protected] / [protected]