[Resolved] Air India — refund amount credit difference

Visahi

from Mumbai, Maharashtra

Oct 17, 2018

Address: Pune, Maharashtra

I had cancelled my son's flight booking of flight ( AI144 ) from Newark USA to Mumbai dated 20th Sept.18 on 17th Sept.18.
1. I had received cancellation confirmation from Air India ( through mail [protected]@airindia.com dated 17th Sept.18) with attachment of en _US_receipt shown Refund amount o[censored]SD 335.90 will be credited to my SBI credit card.
2. After receipt of my SBI card statement I found that refund amount credited is o[censored]SD 214.90.
3. Refund amount difference is o[censored]SD 111.90.
4. I had sent mail on 27th Sept.18 to Air India & SBI credit card for amount difference but there is no response from Air India for my complaint.

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Aug 5, 2021

Complaint marked as Resolved

Air India customer support has been notified about the posted complaint.

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Comments

Pranshuchauhan

from Varanasi, Uttar Pradesh

Oct 22, 2018

I was travelling in AirIndia India flight AI341 on 14Oct 18 from Delhi to Lucknow.
I misplaced my mobile at the delhi airport near gate number 28B or inside the flight.
Mobile details:
Oppo A7, colour: White/golden, Sim: Jio
Number: [protected], cover: black
Regards
Pranshu
Contact number: [protected]
Email: [protected]@gmail.com

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Oct 27, 2018

Dear Visahi, Apologies for the inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Oct 30, 2018

Dear Customer, We have been trying to contact you but unable to do so. Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance