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Updated: Nov 8, 2024
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D
Dr. K.K.Maurya
from Delhi, Delhi
Jul 3, 2009
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Change of plan without confirmation/intimation

Dear Sir,
I came to know through your phone call on my no.[protected], which dialed through no.[protected] that my data card no.[protected] has generated the bill of an huge amount of Rs, 5728/- .
I am very shocked to see the bill of that much amount, as you can see the back records of my usages for your reference that I have never exceeded the limit and made payment under self-care scheme and foremost in time.
I want...
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A
Anuradha Joshi
from Mumbai, Maharashtra
Jul 3, 2009
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pending payment

I had airtel postpaid connection number [protected] and AcNo:[protected]
I have closed this connection. After nearly 4 months I get a letter of pending payment. I asked for bill details. I receive a mail saying that our executive will give you the bill details at your postal address. We have not yet received any bill details from Airtel and yesterday I recieved another warning letter from Airtel regarding the pending bills. This time...
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S
shankar
from Bengaluru, Karnataka
Jul 2, 2009
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Deactivating the outgoing calls for irresponsible and incoorect address verification

I am working in an IT firm in Bangalore. I recently got transfer from Chennai to
Bangalore. 15 days back I submitted all my id proofs to the Airtel representative sitting in our office campus and got the post paid connection.

I was alloted with [protected] number.

I was called by one airtel representative in the afternoon saying that my house was locked and he could not do the verification. I told that...
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G
Gayathri R Khanna
Jul 2, 2009
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Prepaid Card - Deactivated after submission of documents, no response for more than a month

We had procured a prepaid SIM card ([protected]) from Laser Valley Telecom, 27, Bazullah Road, T.Nagar, Chennai 17 - Contact [protected] on 30th May 2009. The relevant documents (xerox copy attested) were handed over to the counter person on the same day and we were assured that the card would be activated in 24 hours time. After several follow ups we finally had the SIM activated after almost one and half days.



After...
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P
Pushuplata chatterjee
from Bhopal, Madhya Pradesh
Jul 2, 2009
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Land line is not working

hi,

The land line is not working from last 6 days. I gave complainted for that but I din get any revert for that I also complaint on customer care they gave me a TAT for 48 hrs. so plz give me feed back for that.

Vikas chatterjee
MOB: [protected]
Landline :[protected]...
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C
crusher2crush
from Hyderabad, Telangana
Jul 2, 2009
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worthless services

from the day i took airtel connection problems have been started, not a single month your service was fine...

here are my problems, and complaints raised

1) i asked to give me the connection from the next day or the starting day of billing cycle, but they gave me just 2 days before billing cycle
the next day after taking the connection: line was dead, raised a complaint, didn't attended, raised again...
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M
mital vora
from Delhi, Delhi
Jul 2, 2009
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Non Receiving of bill hard copy/e -bill

I am subscriber of Airtel Post paid from last 3-4 months. Since I have started using post paid, i am not receiving hard copy of bill eiether by courier or normal post. Further on registering for several times for E- bill again i m not receiving any copy of bill via email. Airtel executives keeps calling for payment of bill several times in one day only. After explaining all things also neither my problem gets solved nor they take the matter...
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S
S.M.Mahendran
from Delhi, Delhi
Jul 2, 2009
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Complaint against Airtel

We had installed Airtel Digital TV on 30/05/2009. After a week the screen started showing that this card is not valid. By contacting Airtel Call centre they told that Rs.100 is balance from our side. After recharging Rs.100 it was activated. After a week again i.e. 15/06/2009 again the TV screen showed that this ID card is not valid. We again called centre again they informed that we have subscribed for ESPN package and Rs.60 is pending in...
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A
Anil Kumar Benipuri
from Bengaluru, Karnataka
Jul 2, 2009
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non activation of incoming calls

I bought a prepaid connection from Airtel from retailer Oberoi Telecom at Defence Colony Kanpur. It has lifetime validity. The phone number is [protected]- It was bought on 30 Jun 09 and activated on the same day in the evening. On 01 July 09 I charged the phone with two top ups of Rs 888/- each. I got a confirmation that the recharges were successful. I noticed that no incoming calls were coming so I complained to the retailer who assured...
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T
Tarqeem Haider
from Gurgaon, Haryana
Jul 1, 2009
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Refund of Deposit

I had applied for Airtel Broadband in October 2008 for my shop in Kashmiri Gate, Delhi.I also paid a cash deposit of 800/=(I have attached a copy of the receipt). But after a week I was told that It was not possible technicaly to provide Broadband in that area..I was also assured that I will get my money back in 7-10 days. Now its been almost 8 months, and I am still waiting for my cheque.I have contact their customer care by email &...
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S
Sunil Kumar Mandal
from Chennai, Tamil Nadu
Jul 1, 2009
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Bill Paid by me, not updated by Airtel and charging late payment charges.

I have paid my Airtel Broadband[protected] bill for the period 26-04-09 to 26-05-09, which was payable on or before 25-06-09, on 03-06-09 through ICICI Bank (Madurai - K K Nagar Branch) Cheque No.648899, dated 03-06-09, which was debited from my Account on 08-06-09 towards Airtel as per bank statement. The cheque was drawn on "Airtel (A/c[protected]", as instructed in the Bill. To my surprise I started getting SMSs and calls from...
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V
vineet
from Kolkata, West Bengal
Jul 1, 2009
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Clear case of cheating

Dear,
They have mentioned a plan Home 649 plan which is available for delhi region and on there website it is clearly mentioned " Tariffs plans that are available in Delhi
*Delhi includes Gurgaon, Noida, Faridabad and Ghaziabad "

http://airtelbroadband.in/wps/wcm/connect/airtel.in/airtel.in/home/foryou/broadb...⇄br...
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L
Legolas
from Muvattupula, Kerala
Jul 1, 2009
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SLEEPING CUSTOMER CARE & ITS IMPLICATIONS

First of all I would like to know why the heck they call it "customer care"?? Well, I don't expect people to care about me but being a service provider they should at least listen to me, shouldn't they?
I wished to give an Airtel digital tv and tried to contact their customer care[protected]. Even after 30 minutes of perseverance i could never get to talk to a customer care executive.

I read...
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S
suresh babu
from Gurgaon, Haryana
Jul 1, 2009
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wrong activation of mobile No.9818594668

Dear sir,

I purchased a nokia phone (model 1209) from Chadha communication, Sarojini Nagar market, New delhi-23 on 19.6.09. There was a promotion scheme and they gave an airtel prepaid connection alongwith the phone. I got this connection activated from Cell-Com, A-20, Lajpat Nagar-II, New Delhi 24 after submission of my ID proof (FORM NO: [protected]) . They activated the mobileNo.[protected] from SIM NO:[protected]...
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Sharath Kumar Suroju
from Hyderabad, Telangana
Jul 1, 2009
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Special Offer Discount was not Deducted from my Bill

I have an airtel post paid connection [No [protected]]. When was about to cancel the connection in the month of February 2009, the customer care executive, (i think its ARUN) offered me free calls worth Rs 250, and changed my bill plan. But the offered amount 250Rs was not deduced from my account. I spoke to executives at customer relationship center so many times, all the time they just forwarded a complaint but the issue was not resolved....
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B
B.Sudarshan
from Bengaluru, Karnataka
Jun 30, 2009
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provided services not asked for

I have taken prepaid airtel mobile connection with number: [protected] at Bangalore. On 24-06-09, I received an SMS from airtel saying "Airtel Radio will be renewed in 3 days and you will be charged 30 Rs for 30 days. To unsubscribe call[protected]toll free). In the first place I did not ask for this service, and when I dial to to unsubscribe I get a message that this number is incorrect. After 3 days 30 Rs. are deducted from my account....
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M
Muthukumaran
from Mumbai, Maharashtra
Jun 30, 2009
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Regarding Shifting the Broadband connection Ref No: 93500

I have requested to shift my landline to another house with in the same area. Due to some technical issues, Airtel people have told me that it will take at least 2 weeks of time to get it done. But I have requested them that I need it as early as possible.

But the Service Level Agreement date has well passed 2 weeks. Now it become 4 weeks of time, Still I didn't get my broad band connection back yet.

So...
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J
Jonty
from Mumbai, Maharashtra
Jun 30, 2009
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Gundam Collection Department

One fine day my airtel postpaid number stopped working. I called a tolled airtel customer care number and they said that they cant help me since my account has been blocked.

Again after a month, the number was active again. And finally out of ethical behaviour I called the customer care to enquire about the final charges on my account. I was told to pay a amount. I made a internet payment.

After 1 more month...
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S
SATHISH KUMAR
from Mumbai, Maharashtra
Jun 30, 2009
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Top Up Not Done and Money is not Refunded

I have a prepaid connection with Airtel Karnataka[protected]. On my Trip to Kerala in April 2009 I tried to top up Rs.350 to my prepaid number. What actually got credited was only Rs. 3.50. Since then I have been in touch with Multiple Airtel Customer Service Representatives over the phone (both in kerala and karnataka) and it’s been 3 months and I have not got my account credited nor the money is returned back to me. I have received...
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V
Vasant Madhav
from Mumbai, Maharashtra
Jun 30, 2009
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Deduction of Rs. 3/- per day against unsolicited messages from 290603

I have been receiving unsolicited messages from number 290603.

Airtel is deducting Rs. 3/- per message every day. I have been robbed of Rs. 12/- till date.

My repeated requests to the company to block the number and stop deducting the Rs. 3/- on these irritating, and nonsensical messages have fallen into deaf ears.

Can any one help me get respite from these unwanted messages, and protect me from...
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